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About

Focal Systems is helping retailers tackle their biggest challenges through deep learning and computer vision with focalOS. Traditional retail operators have incredibly challenging jobs. Managing thousands of skus, employees and stores while facing rising labor costs and a battle between online and in-store has squeezed operating margins. A Focal retailer operates smarter stores through AI enabled decision making that drive optimized tasks and actionable alerts to streamline operations and deliver an improved customer experience. Focal is working with leading retailers around the world to implement AI solutions that deliver financial returns and happy customers.

About

Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Retailers in need of a powerful Retail Intelligence platform

Audience

Brands and retailers that want to use data to deliver personalized customer experiences

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Focal Systems
Founded: 2015
United States
focal.systems

Company Information

Lexer
Founded: 2008
Australia
lexer.io

Alternatives

Alternatives

SeeWare

SeeWare

SeeChange
InsightSUITE

InsightSUITE

First Insight
Focal

Focal

Focal ML
FOCAL

FOCAL

Mozn

Categories

Categories

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Marketing Analytics Features

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Integrations

BigCommerce Not Supported
Criteo Not Supported
Emarsys Not Supported
Facebook Not Supported
Google Ads Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InMoment Not Supported
Instagram Not Supported
Klaviyo Not Supported
LinkedIn Not Supported
Mailchimp Not Supported
MyGuestlist Not Supported
Salesforce Agentforce Marketing Not Supported
Shopify Not Supported
Tall Bob Not Supported
Vero Not Supported
VidCorp Not Supported
me&u Not Supported

Integrations

BigCommerce Supported
Criteo Supported
Emarsys Supported
Facebook Supported
Google Ads Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InMoment Supported
Instagram Supported
Klaviyo Supported
LinkedIn Supported
Mailchimp Supported
MyGuestlist Supported
Salesforce Agentforce Marketing Supported
Shopify Supported
Tall Bob Supported
Vero Supported
VidCorp Supported
me&u Supported
Claim Focal Systems and update features and information
Claim Focal Systems and update features and information
Claim Lexer and update features and information
Claim Lexer and update features and information