Fluentgrid CISFluentgrid
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Oracle UtilitiesOracle
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Related Products
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About
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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About
Thrive in a sustainable, affordable energy and water future. Deliver outstanding customer experiences, improve energy efficiency, and manage networks and assets so you can deliver essential services to your communities every day. Connect customer care, billing, metering, and device management to grow revenue and resolve issues faster. Capture, manage, and analyze advanced meter and device data to accelerate billing cycles and drive operational efficiency. Acquire and engage customers with personalized selling and marketing communications that inspire. Harness AI and behavioral science to drive change and shift peak demand—one customer at a time. Predict and prevent problems throughout the lifecycle of your physical assets. Bring efficiency to work management, maintenance, and operations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
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Audience
Companies in need of an energy and utilities management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Company InformationOracle
Founded: 1977
United States
www.oracle.com/industries/utilities/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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