Zo by ZocdocZocdoc
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Related Products
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About
Flowyte is an AI agent studio for phone and chat. Businesses describe what they do in plain English and Flowyte drafts an agent with a persona, goals, knowledge, Skills, and guardrails. Agents can answer calls and website chats 24/7, book appointments, qualify leads, collect caller information, answer common questions, send SMS, and route or warm-transfer conversations to a human when needed. Teams can test before publishing, review pre-flight reports, and inspect conversation receipts after each interaction. Flowyte supports 30+ languages, say-or-press keypad input, interruptions, and API-driven agent management. It is designed for small and midsize businesses in service industries such as HVAC, plumbing, healthcare, real estate, legal, restaurants, automotive, and franchises.
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About
Zo by Zocdoc is an AI-powered phone assistant that instantly answers inbound scheduling calls, bypassing hold times and outdated IVR menus, and books patient appointments directly into existing EHR systems using natural, conversational language. It handles unlimited, concurrent calls 24/7, autonomously resolving up to 70% of scheduling inquiries and escalating only the most complex cases to human staff. Zo is configurable to practices’ specific booking rules, integrates seamlessly with their phone systems and EHR platforms, and intelligently routes patients, such as directing routine requests to nurse practitioners while prioritizing complex needs for physicians. Practices are invoiced per successfully scheduled appointment (no upfront fees, time-based charges, or long-term contracts), making it a low-risk deployment. Early adopters report average call resolution times under 3 minutes and 30 seconds with zero hold time, and patient satisfaction ratings exceed 80%.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small and midsize businesses that depend on phone calls and website chats, including HVAC, plumbing, healthcare, real estate, legal, restaurant, automotive, and franchise teams.
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Audience
Medical practices and healthcare providers seeking a solution to eliminate patient hold times, boost appointment scheduling efficiency, and enhance care access
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0/month; voice from $0.11/min
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlowyte
Founded: 2023
United States
flowyte.com
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Company InformationZocdoc
Founded: 2007
United States
www.zocdoc.com/about/ai-phone-assistant/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Google Cloud Platform
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