Flock vs. Intermedia Unite Comparison


Flock	Intermedia Unite Intermedia	+	+
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About Your team’s communication hub. Team messaging, video+audio calling, productivity apps and more. Flock makes communication and collaboration effortless. Get all the features you need in one easy-to-use tool. Work smarter with Flock's all-in-one messaging, video conferencing, and productivity tool. Stay connected with Flock's powerful built-in video conference feature. Up to 20 attendees can meet in real-time. You can even screen share with just a click. Powerful search helps you find anything shared in Flock, whether it’s a message, file, or link. Use our powerful suite of business collaboration tools - Shared To-Dos, Polls, Note Sharing, Reminders, and more - to optimize project management. Flock offers over 50 integrations with tools like Asana, Twitter, Googe Drive, and Todoist. Add your apps in Flock with one click and you’ll never need to switch tools to get work done.		About Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Teams of all sizes that want to streamline communications		Audience Companies of all sizes searching for a complete Business VoIP solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $4.50 per user per month Free Version Free Trial		Pricing $22.99/user Contact us today to get a custom quote for your business. Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.9 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Flock is a cross-platform product, which means you can use this on a different platform without getting disconnected. Reminders can also be set. The video quality of the conference is so clear. It also supports the transfer of mid-size files (20GB). - Flock helps in connecting with colleagues and team members in a seamless and easy way. - The application is easy to use and is rich in features. - The user interface of the application is refined and minimal and looks modern. - Flock allows all the basic features like instant messaging, video calls and screen sharing. - The group chat and screen share feature works smoothly. - It can be easily integrated with Google calendar to improve functionality and productivity. - The message replies can be done for specific messages. - It has a lot of business-oriented features that make it one of the best business chat app. - It has a clean and straightforward user interface. - The price is of the application is very reasonable. It is the best tool for the project members to discuss and collaborate with teams. It makes every chat interactive and simple. I love its file-sharing feature, we can integrate with the third-party cloud storage platforms. Cons Till now I had a great experience using this platform. No cons. - There is no alert for deleted message. - It does not work well with smartwatches like Apple Watch. - Using it from past 3 years and haven't faced any issue. - It changes the status as inactive if you run it in the background for some time. No downside experience on this platform. Got seamless experience.		Pros from Real Users Pros Intermedia has a very stable and reliable product. There are a number of features that have been added over the years that make the product continue to grow and improve. Ease of use and customer service. Intermedia seems to be very thorough and detailed. We appreciate the attention to detail. Seemless transition from desktop (hard) phone to the app. Emails are sent as soon as messages are received. Customer service is excellent when needed. Everything! Easy to use. Can use same system in two different offices. The technical support is amazing. The Administrative support is very professional and nice.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Flock Founded: 2014 United Arab Emirates www.flock.com		Company Information Intermedia Founded: 1993 United States www.intermedia.com
Alternatives Pumble CAKE.com Inc		Alternatives 3CX
Brosix		Yeastar P-Series PBX System Yeastar
Microsoft Teams Microsoft		NXTPulse
Slack Salesforce		Dialpad Connect Dialpad
Workplace from Meta Meta View All		Nextiva View All
Categories Audio Conferencing Collaboration Employee Communication Tools Internal Communications Messaging Productivity Remote Work Team Chat Team Communication Unified Communications Video Conferencing Web Conferencing		Categories AI Receptionists Business Phone Systems Business VoIP Call Center Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It unifies voice, chat, SMS, and email into one platform, enabling teams to engage customers seamlessly without switching tools. Intelligent routing and self-service connect customers to the right resource quickly, while automating routine inquiries to reduce wait times. Agents have access to customer context, interaction history, and collaboration tools in one place to resolve issues faster. AI-powered features like real-time assistance, summaries, and insights support agents and help supervisors improve performance and service quality. Built-in dashboards, reporting, and secure recording provide visibility and support compliance. Backed by 99.999% uptime and J.D. Power-certified support, it delivers reliable performance—resulting in better service, more productive teams, and simpler customer communications. Contact Center as a Service (CCaaS) Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It unifies voice, chat, SMS, and email into one platform, enabling teams to engage customers seamlessly without switching tools. Intelligent routing and self-service connect customers to the right resource quickly, while automating routine inquiries to reduce wait times. Agents have access to customer context, interaction history, and collaboration tools in one place to resolve issues faster. AI-powered features like real-time assistance, summaries, and insights support agents and help supervisors improve performance and service quality. Built-in dashboards, reporting, and secure recording provide visibility and support compliance. Backed by 99.999% uptime and J.D. Power-certified support, it delivers reliable performance—resulting in better service, more productive teams, and simpler customer communications. SIP Trunk Team Communication Telephony UCaaS Unified Communications Video Conferencing Web Conferencing Workforce Optimization (WFO)
Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Collaboration Features Brainstorming Calendar Management Chat / Messaging Contact Management Content Management Document Management Project Management Real Time Editing Task Management Version Control Video Conferencing Employee Communication Tools Features Activity / News Feed Audio / Video Conferencing Blogs Chat / Messaging Employee Directory Event Calendar File Sharing Knowledge Management Newsletter Management Surveys & Feedback Internal Communications Features App Integration Blogs Chat/Messaging Email Management Employee Directory Event Calendar Newsletter Management Photo Gallery Social Sharing Survey Management Telephony Video Chat Voice Chat Messaging Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling Productivity Features Collaboration Database Creation Document Creation File Sharing Notes Management Office Suite Presentation Tools Project Management Task Management Team Chat Team Chat Features End-to-End Encryption (E2EE) File Sharing Groups / Channels Payments Search / Filter Self-Destructing Messages Stickers / GIFs Threaded Discussion Video Conferencing Voice Calling		Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Workforce Optimization (WFO) Features eLearning Interaction Analytics Liability Recording Performance Management Quality Management Real-time Guidance Reporting Speech Analytics Surveying Workforce Management
Integrations Google Calendar Zendesk ADP Celergo ADP StandOut ALGO Asana Cognito Forms DomainRacer Hostinger Jira Work Management Pipedrive Pragma 5.x Rambox ReturnPro Tekmetric Visual Studio Whereby Wufoo X (Twitter) Zoho Projects Show More Integrations View All 57 Integrations		Integrations Google Calendar Zendesk ADP Celergo ADP StandOut ALGO Asana Cognito Forms DomainRacer Hostinger Jira Work Management Pipedrive Pragma 5.x Rambox ReturnPro Tekmetric Visual Studio Whereby Wufoo X (Twitter) Zoho Projects Show More Integrations View All 22 Integrations
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