Flipdish vs. Simphony POS Comparison


Flipdish	Simphony POS Oracle	+	+
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About Founded in 2015, Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. Today, Flipdish is a global business with more than 7,500 customers in 32 countries generating order revenues in excess of €250m. Those customers include some of the leading brands in the industry including Cojean, Subway, Base Pizza and Bombay Pantry.	About The Simphony POS system from Oracle is built for complete restaurant management. Simphony powers the most successful food and beverage venues across the globe, from local cafés and iconic fine dining restaurants to global quick-service chains, stadiums, and theme parks. As an all-in-one cloud POS platform, it helps restaurateurs optimize their online and in-house operations in real time from any device. Simphony helps restaurants deliver superb service through billions of transactions a year. Its cloud flexibility, powerful integration ecosystem, and affordable monthly pricing plans help it fit the unique needs of single-location restaurants and global enterprise chains across 180 countries. Simphony puts engaging, real-time information at the fingertips of your customers and your staff. Ordering is intuitive. Kitchen communication is instant. Updates to daily specials, menu details, and personalized promotions are delivered to each touchpoint automatically.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Hospitality Industry	Audience Restaurants and businesses in need of a complete restaurant operating system solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.4 / 5 design 3.9 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Takes the hassle of setting up and maintaining Apps and online ordering Site. They also offer a multitude of marketing packages and alternate ordering platforms for customer convenience. - Low commission - Full control of the site, menu and settings - Ease of use - Good support - Customers details can be easily obtained to contact them Best for customer service. A good platform to order food online. Payment is prompt. A good first step for online orders. Customers who use it seem to like it. Customer service. Easy and fast way for customers to order. Accept all kind of payments. Fare commission. Cons Sometimes a bit lacking on the maintenance and updating of the Sites. They charge Cash customers the same processing fee as credit on top of the commission from the restaurant partner. - Unable to control specials and promotions - Can’t press ‘ on its way’ - Must do your own promotion - Hard to get customers to move to the FlipDish site from other platforms - Must pay for Apple app. Set up - Account managers can be very helpful or not helpful at all. N/A. High turnover of staff. This makes it hard to build a working relationship. Some discount options that I need for my restaurant but it is not something negative from Flipdish as it is very complicated from my side with specific days and times of the day who need to be changed automatically.	Pros & Cons from Real Users Pros There is nothing this product does that is not done equally well by a competitor. Save yourself the money and don't buy this product. Cons The list is extensive and holds everything from basic support to the fact that this product does not allow your staff to do the simple things well.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Flipdish Founded: 2015 Ireland www.flipdish.com	Company Information Oracle Founded: 1977 United States www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/
Alternatives App4 App4 Developments	Alternatives Silverware
BellQR	Asseco BLUEGASTRO Asseco Solutions, a.s.
DelivApp	Posist Posist
LimeTray	LimeTray
Simphony POS Oracle View All	JAMIX Jamix View All
Categories Cloud Kitchen Management Supported Food Delivery Supported Food Service Management Supported Online Ordering Supported Restaurant Management Supported Restaurant POS Supported	Categories Bar POS Supported Cloud Kitchen Management Supported Food Delivery Supported Food Service Management Supported Point of Sale Supported Recipe Costing Supported Restaurant Management Supported Restaurant POS Supported
Food Delivery Features Delivery Tracking Not Supported Dispatch Management Not Supported For Restaurants Not Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Restaurant POS Features Delivery Management Not Supported Gift Card Management Not Supported Inventory Management Not Supported Loyalty Program Supported Mobile Access Supported Online Ordering Supported Order Management Not Supported Reporting/Analytics Supported Separate Checks Not Supported Split Checks Not Supported Table Management Not Supported Tips Management Not Supported Show More Features Online Ordering Features Integrated Gift Cards Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Supported	Show More Features Recipe Costing Features Analytics/Reporting Supported Demand Planning Supported Inventory Management Supported Menu Management Supported Nutrition/Allergen Management Supported Online Ordering Supported Point of Sale Supported Recipe Management Supported
Integrations CAKE POS Supported Captiva Supported Flipdish Not Supported French Caisse Supported Fudo Supported Guestline Supported HIOPOS Supported HIPPOS Supported Hosteltáctil Supported Maitre'D POS Supported OVVI POS Supported OrderCounter Supported Orkestro Supported PAR Ordering Not Supported PAR PixelPoint Supported Sinqro Supported SocialCrowd Not Supported Soft Restaurant 10 Supported TPV BDP-NET Supported Ticksy Supported Show More Integrations View All 185 Integrations	Integrations CAKE POS Not Supported Captiva Not Supported Flipdish Supported French Caisse Not Supported Fudo Not Supported Guestline Not Supported HIOPOS Not Supported HIPPOS Not Supported Hosteltáctil Not Supported Maitre'D POS Not Supported OVVI POS Not Supported OrderCounter Not Supported Orkestro Not Supported PAR Ordering Supported PAR PixelPoint Not Supported Sinqro Not Supported SocialCrowd Supported Soft Restaurant 10 Not Supported TPV BDP-NET Not Supported Ticksy Not Supported Show More Integrations View All 22 Integrations
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