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About

FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.

About

Genbook takes online bookings 24/7, can factor in time for clean-up, collects vital client information, communicates your policies, minimizes ghosting clients, makes checkout contact-free and so much more. Genbook connects you to your clients on social, mobile, and search so you'll never miss a booking again. Take payments off your phone or Genbook's point of sale, set deposit rules or secure payment details. Genbook helps you attract, convert and manage your client relationships from the convenience of your mobile phone. From the point of booking to converting reviews, Genbook's all-in-one solution makes your business experience shine! From last minute bookings to integrating your personal calendar, promotions and offers, Genbook is seamless and simple. You simply switch on the features you want, and off you go.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FlexBooker is perfect for companies of any size, from self-employed start-ups to enterprise multi-location corporations.

Audience

Business owners in need of an Appointment Scheduling platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
1-4 Employees
$39/mo

5-9 Employees
$59/mo

10+ Employees
$79/mo
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.7 / 5
ease 3.3 / 5
features 3.7 / 5
design 3.0 / 5
support 2.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • None. Other programs on the market provide this exact same service and they manage to do it better, and far more ethically, than Flexbooker. We chose Flexbooker originally because of the ability to schedule very incremental time slots, but now that is a common functionality anywhere.
  • FlexBooker has a ton of features and (for lack of a better word) flexibility. The price is also really reasonable for what you get.
  • FlexBooker makes it a breeze to use your online portal to accept bookings. They save a lot of time and make it way easy for customers to get an appointment.

Cons

  • Flexbooker will charge you their annual fee on a monthly basis, lie to you and tell you that they're "working on" a resolution and a refund, and will then effectively ghost you while continuing to steal your money. There is no way to remove your credit card information from their platform on your own. There is no way to cancel their service on your own. They are unresponsive. Their posted phone number does not work. They will not provide you with a working number to speak to any human people. The only way to contact them is through their online chat or support email. Both of which are answered by the same three people. If you ask for someone else, a different department, the accounting team, a manager, etc. they refuse to provide any other contact information by simply ignoring the request. They are a fraudulent, predatory, scam of a company. We are going to have to go through our credit card company to stop them from stealing our money and hopefully get a refunding of the FIVE YEARS worth of subscription fees they have charged us in the last five months, even though our annual subscription was already paid. Absolutely, 100% DO NOT USE THEM.
  • FlexBooker is plagued with numerous technical issues and a support team that seems stretched very thin (it appears to be comprised of just 2-3 people) and hardly ever follows up with tickets.
  • Sometimes customers call because they want to verify that the appointment time was saved properly through the software. Which means double the calls.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FlexBooker
Founded: 2013
United States
www.flexbooker.com

Company Information

Genbook
Founded: 2006
United States
www.genbook.com

Alternatives

Alternatives

Schedule.cc

Schedule.cc

by 500apps
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Massage Therapy Supported
Patient Scheduling Supported
Salon Supported
Spa Supported

Categories

Massage Therapy Supported
Salon Supported
Scheduling Supported
Spa Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Not Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Not Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Not Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Not Supported
Room Booking Management Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
Birdeye Not Supported
Braintree Supported
Constant Contact Not Supported
Facebook Not Supported
Gmail Supported
GoTo Meeting Supported
Google Analytics Supported
Google Maps Not Supported
Instagram Not Supported
Mailchimp Supported
Microsoft 365 Supported
Microsoft Excel Supported
ProvenExpert.com Not Supported
Squarespace Not Supported
Stripe Supported
Wix Not Supported
WordPress Not Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
Birdeye Supported
Braintree Not Supported
Constant Contact Supported
Facebook Supported
Gmail Not Supported
GoTo Meeting Not Supported
Google Analytics Not Supported
Google Maps Supported
Instagram Supported
Mailchimp Not Supported
Microsoft 365 Not Supported
Microsoft Excel Not Supported
ProvenExpert.com Supported
Squarespace Supported
Stripe Not Supported
Wix Supported
WordPress Supported
Claim FlexBooker and update features and information
Claim FlexBooker and update features and information
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