Flex83 vs. Twilio Flex Comparison


Flex83 IoT83	Twilio Flex Twilio	+	+
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About Re-imagine IoT innovation with the Flex83 Application Enablement Platform! Build compelling & powerful IoT solutions up to 80% faster & at a fraction of the cost. - Use no-code workflows to build professional-grade connect/monitor/analyze/manage solutions fast. - Use low-code tools to connect to virtually anything, add custom business logic, build analytics, custom dashboards, and launch multiple applications. - Use the hassle-free SaaS model to build & prove your solution – and then scale - using a "pay as you grow" model! You can create sophisticated IoT applications - literally - in a day with tools & workflows that give you the agility to build what your business or customers need without worrying about long development cycles, underlying complexity, or huge budgets. Iteratively enhance you solution to broaden your capabilities and drive more customer value. And, proven to 65M devices, you know the Flex83 platform is reliable! Give Flex83 a try today!	About Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience OEMs and Enterprises looking for a simpler yet powerful path to create professional IoT solutions.	Audience Companies of all sizes looking to offer hyper-personalized customer communications across all channels
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $200 per month Free Version Free Trial	Pricing $1.00/user Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.5 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information IoT83 Founded: 2016 United States www.iot83.com	Company Information Twilio Founded: 2008 United States www.twilio.com/en-us/flex
Alternatives Simplifier Simplifier AG	Alternatives Five9
Blynk	Local Measure Engage Local Measure
Zoho IoT Zoho	Clickatell
Epicor Connected Process Control Epicor Software	Genesys Cloud CX Genesys
Studio Creatio Creatio View All	UJET View All
Categories Application Development IoT Low-Code Development Predictive Analytics	Categories Call Center Call Center Infrastructure (CCI) Call Monitoring Cloud Communication Platform Contact Center as a Service (CCaaS) Contact Center Quality Assurance Customer Communications Management Customer Engagement Customer Experience Customer Service Experience Orchestration Live Chat Workforce Optimization (WFO)
Show More Features Application Development Features Access Controls/Permissions Code Assistance Code Refactoring Collaboration Tools Compatibility Testing Data Modeling Debugging Deployment Management Graphical User Interface Mobile Development No-Code Reporting/Analytics Software Development Source Control Testing Management Version Control Web App Development IoT Features Application Development Big Data Analytics Configuration Management Connectivity Management Data Collection Data Management Device Management Performance Management Prototyping Visualization Low-Code Development Features AI-Assisted Development Business Process Automation Collaborative Development Data Aggregation and Publishing Deployment Management Drag & Drop Integrations Management Iteration Management Performance Monitoring Requirements Management Templates Visual Modeling Web / Mobile App Development Workflow Management Predictive Analytics Features AI / Machine Learning Benchmarking Data Blending Data Mining Demand Forecasting For Education For Healthcare Modeling & Simulation Sentiment Analysis	Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Workforce Optimization (WFO) Features eLearning Interaction Analytics Liability Recording Performance Management Quality Management Real-time Guidance Reporting Speech Analytics Surveying Workforce Management
Integrations Amazon Web Services (AWS) Apache Cassandra Docker GitHub Jenkins Make Microsoft Azure MongoDB NetSuite Puppet Enterprise Rancher Rayven Replicant SALESmanago Salesforce Symbl Terraform VMware Cloud Zapier Zendesk Show More Integrations View All 17 Integrations	Integrations Amazon Web Services (AWS) Apache Cassandra Docker GitHub Jenkins Make Microsoft Azure MongoDB NetSuite Puppet Enterprise Rancher Rayven Replicant SALESmanago Salesforce Symbl Terraform VMware Cloud Zapier Zendesk Show More Integrations View All 19 Integrations
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