Shelf

Shelf

Shelf.io
+
+

Related Products

  • Universal Knowledge
    16 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • Secure Eraser
    15 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • VoucherCart
    67 Ratings
    Visit Website
  • Haystack
    283 Ratings
    Visit Website
  • kama.ai
    9 Ratings
    Visit Website
  • FDM4
    1 Rating
    Visit Website
  • JAMS Scheduler
    279 Ratings
    Visit Website

About

Overcome the information chaos of your company. Know what your company knows. Integrate your data sources to create a central point for knowledge and help your team and customers find faster what they are looking for. Boost your company’ productivity by reducing up to 50% the time your employees waste on finding the information they need. Speed up your development and research process by using NLP. Start re-useing your knowledge and let your team stop doing the same job again and again. Your team keeps re-doing and re-writing reports and tasks. Doing the same job again and again without recycling the job previously done. You have analyzed and tested tones of solutions for a better knowledge sharing and management but none of them have really worked. On average, knowledge employees spend 24% of their working time, looking for information. Most of the time they don’t find what they are looking for.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For companies searching for an AI knowledge integration and insight engine platform to boost productivity

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30/mo
Plans starting at $30 a user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • AI has done a great job of automating data. The speed of obtaining information has increased significantly

Cons

  • Nothing critical was discovered, so far I’m completely satisfied

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Flaps
Founded: 2019
Spain
getflaps.com

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

Alternatives

Alternatives

Theum

Theum

Theum AG
BA Insight

BA Insight

Upland BA Insight
Hay

Hay

Hay.chat
iEngage.ai

iEngage.ai

Aikon Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Enterprise Content Management (ECM) Features

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Digital Asset Management Not Supported
Document Management Supported
Electronic Signature Not Supported
Information Governance Supported
Mobile Access Supported
Search Supported
Version Control Supported
Workflow Management Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Not Supported
Indexing Not Supported
Text Analytics Supported

Integrations

Google Drive Supported
Amazon Connect Not Supported
Dropbox Not Supported
Egnyte Supported
Five9 Not Supported
Genesys Cloud CX Not Supported
Gmail Supported
Google Chrome Not Supported
Kustomer Not Supported
Mozilla Firefox Not Supported
NiCE CXone Mpower Not Supported
Salesforce Agentforce Service Not Supported
Slack Not Supported
Zendesk Not Supported
Zoho CRM Supported

Integrations

Google Drive Supported
Amazon Connect Supported
Dropbox Supported
Egnyte Not Supported
Five9 Supported
Genesys Cloud CX Supported
Gmail Not Supported
Google Chrome Supported
Kustomer Supported
Mozilla Firefox Supported
NiCE CXone Mpower Supported
Salesforce Agentforce Service Supported
Slack Supported
Zendesk Supported
Zoho CRM Not Supported
Claim Flaps and update features and information
Claim Flaps and update features and information
Claim Shelf and update features and information
Claim Shelf and update features and information