Fivestars

Fivestars

Fivestars Loyalty
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About

Need a better way to reach your customers? Over 14,000 businesses use Fivestars to bring customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.

About

TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium sized businesses with brick-and-mortar locations

Audience

TrueLoyal is designed for consumer brands that want to unify customer engagement, increase retention, and drive long-term growth through AI-powered loyalty programs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

TrueLoyal offers easy to use robust solutions for SMB & Enterprise customers. Pricing is pay-as-you-grow. Contact us for more details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It shows you local businesses near you all at one place and rewards you with loyalty points. Easy to use. Available across all leading platforms.
  • I use the app to get local deals from various places and I love getting loyalty points.
  • It's easy to use. I usually forget but it's right there and simple
  • Savvy is always the best and most helpful person I have ever met. She should be running things there. She’s so smart and calm and patient
  • Fivestars has some really awesome loyalty programs and gives local businesses a way to compete with larger companies.

Cons

  • Limited number of vendors use it so might not be good for all regions.
  • I get remarketed to from businesses that I never wanted to hear from.
  • I forget to use it. Need to be able to just scan barcode instead of typing crap in
  • Nothing absolutely nothing. Everything was perfect and always is
  • There is currently nothing I have found that would be a con.

Pros & Cons from Real Users

Pros

  • The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.
  • Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.
  • Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.
  • Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.
  • This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons

  • Not much to complain about. It performs as promised.
  • Some options aren't immediately apparent within the interface.
  • Nothing as such and we are very pleased with the overall experience we had so far.
  • I don't have any at this time. Everything is running smoothly.
  • I don't think I have one right now as I am satisfied.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fivestars Loyalty
Founded: 2011
United States
www.fivestars.com

Company Information

TrueLoyal
Founded: 2010
United States
trueloyal.com

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Customer Loyalty Supported
Loyalty Management Supported

Categories

Customer Loyalty Supported

Zinrelo offers a robust, data-driven customer loyalty platform designed to boost customer retention and lifetime value through advanced loyalty programs. By leveraging machine learning and deep analytics, Zinrelo enables businesses to create personalized, omnichannel loyalty experiences that drive customer engagement. The platform supports various reward strategies, including transactional, social, behavioral, and advocacy-based incentives, helping businesses foster emotional connections with their customers. Zinrelo also provides seamless integration with e-commerce platforms, CRM systems, and marketing automation tools, making it easy for businesses to manage and optimize their loyalty programs. With a focus on increasing repeat purchases and enhancing customer satisfaction, Zinrelo empowers businesses to build long-lasting relationships and drive sustainable growth.

Loyalty Management Supported

Zinrelo's Loyalty Management platform is a comprehensive solution designed to maximize customer engagement and retention. It offers a wide range of customizable loyalty programs, including points, rewards, and tiered structures, all aimed at driving repeat purchases and brand advocacy. The platform leverages AI-driven insights and advanced analytics to personalize experiences, enabling businesses to craft targeted promotions and incentives. Zinrelo integrates seamlessly with various e-commerce platforms, CRMs, and marketing tools, ensuring a smooth user experience. Additionally, it supports omnichannel engagement, allowing brands to reward customer interactions across multiple touchpoints, both online and offline. This all-in-one solution is ideal for businesses looking to foster long-term customer relationships, enhance lifetime value, and boost overall revenue. With robust reporting and ROI tracking, Zinrelo empowers companies to continuously optimize their loyalty strategies for max

Zinrelo's Marketing Analytics platform provides businesses with deep insights into customer behavior, enabling data-driven decisions for optimized marketing strategies. It captures and analyzes data across multiple channels, offering a comprehensive view of customer engagement, retention, and lifetime value. With advanced segmentation, Zinrelo allows targeted campaigns tailored to specific audience groups, driving higher ROI. The platform's predictive analytics capabilities forecast customer actions, enhancing the effectiveness of marketing efforts. Zinrelo's intuitive dashboards present key metrics in real-time, empowering businesses to track performance, adjust strategies, and maximize marketing impact efficiently. Through these analytics, companies can understand what drives customer loyalty and optimize their marketing mix to increase both customer satisfaction and profitability. Zinrelo ensures businesses stay competitive by providing the tools to continuously refine their marke

Referral Supported

Zinrelo's referral feature is a robust tool designed to amplify customer acquisition through word-of-mouth marketing. This feature empowers businesses to create and manage referral programs that incentivize customers to refer new clients, enhancing brand visibility and growth. Users can easily set up referral campaigns with customizable rewards, encouraging participation from customers and their social networks. Zinrelo provides seamless integration with e-commerce platforms and tracks the entire referral journey—from referral initiation to conversion—offering detailed analytics for optimizing campaign performance. The feature supports multi-tier reward structures, enabling businesses to reward both the referrer and the referee. Additionally, Zinrelo's referral feature is equipped with fraud detection mechanisms, ensuring the integrity of the program. The user-friendly interface allows for easy management and adjustment of campaigns, making it an ideal solution for businesses aiming to

Zinrelo offers a robust rewards and incentives platform designed to maximize customer engagement, retention, and lifetime value. The platform supports a variety of reward strategies, including transactional rewards, engagement rewards, referral programs, and tier-based incentives, allowing businesses to craft a customized loyalty program tailored to their unique needs. Zinrelo enables businesses to reward customers for a wide range of activities, from purchases and social sharing to reviews and referrals, creating a holistic and engaging experience. The platform's analytics and segmentation tools allow for precise targeting and personalization, enhancing the effectiveness of rewards campaigns. Zinrelo also integrates seamlessly with major e-commerce platforms and provides multi-channel support, ensuring a consistent experience across web, mobile, and in-store. The system’s scalability makes it suitable for businesses of all sizes, driving sustained growth through customer loyalty and a

Customer Loyalty Features

Corporate Memberships Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported

Referral Features

Affiliate Marketing Not Supported
Campaign Management Supported
Contact Management Not Supported
Employee Referral Management Not Supported
Feedback Management Not Supported
Lead Engagement Not Supported
Loyalty Program Supported
Referral Tracking Not Supported
Rewards Management Supported

Integrations

Bazaarvoice Not Supported
BigCommerce Not Supported
Clover Not Supported
GuestRez Supported
Listrak Not Supported
Miva Not Supported
NetSuite Not Supported
NetSuite CRM Not Supported
PowerReviews Not Supported
PrestaShop Not Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Not Supported
Shift4Shop Not Supported
Shopgate Not Supported
Shopify POS Not Supported
Shopify Plus Not Supported
Stackreaction Not Supported
WooCommerce Not Supported
WordPress Not Supported
Yotpo Not Supported

Integrations

Bazaarvoice Supported
BigCommerce Supported
Clover Supported
GuestRez Not Supported
Listrak Supported
Miva Supported
NetSuite Supported
NetSuite CRM Supported
PowerReviews Supported
PrestaShop Supported
Salesforce Supported
Salesforce Agentforce Commerce Supported
Shift4Shop Supported
Shopgate Supported
Shopify POS Supported
Shopify Plus Supported
Stackreaction Supported
WooCommerce Supported
WordPress Supported
Yotpo Supported
Claim Fivestars and update features and information
Claim Fivestars and update features and information
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