Fivestars vs. Impact Advocate Comparison


Fivestars Fivestars Loyalty	Impact Advocate impact.com	+	+
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About Need a better way to reach your customers? Over 14,000 businesses use Fivestars to bring customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.	About Impact Advocate is a powerful loyalty, referral and rewards platform changing the way companies do customer marketing. Some of the world’s most innovative and fastest growing brands use Impact Advocate to reward their customers, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, Impact Advocate lets you reward your customers for any behavior you choose, whether in-app our out-of-app, then empower them to help grow your customer base through referrals. Our rewards engine lets you set unique conditions for earning, create reward tiers, and offer a variety of different rewards to create the perfect custom program. Plus, native integrations, enterprise-grade security, fraud detection, and multilingual support provide the power and scalability to expand with you.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small and medium sized businesses with brick-and-mortar locations	Audience Mid-market to large enterprise brands across B2B and B2C industries.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $299 per month Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros It shows you local businesses near you all at one place and rewards you with loyalty points. Easy to use. Available across all leading platforms. I use the app to get local deals from various places and I love getting loyalty points. It's easy to use. I usually forget but it's right there and simple Savvy is always the best and most helpful person I have ever met. She should be running things there. She’s so smart and calm and patient Fivestars has some really awesome loyalty programs and gives local businesses a way to compete with larger companies. Cons Limited number of vendors use it so might not be good for all regions. I get remarketed to from businesses that I never wanted to hear from. I forget to use it. Need to be able to just scan barcode instead of typing crap in Nothing absolutely nothing. Everything was perfect and always is There is currently nothing I have found that would be a con.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Fivestars Loyalty Founded: 2011 United States www.fivestars.com	Company Information impact.com Founded: 2015 United States impact.com/advocate
Alternatives Preferred Patron Loyalty Preferred Patron Loyalty, LLC	Alternatives Influitive
Paystone Loyalty Paystone	White Label Loyalty
TrueLoyal	Mention Me
Sparkage	CXONCLOUD UNLOC Ltd.
Marigold Loyalty Marigold View All	Sessionly View All
Categories Customer Loyalty Supported Loyalty Management Supported	Categories Advocacy Supported Affiliate Supported Customer Loyalty Supported Influencer Marketing Supported Loyalty Management Supported Referral Supported Reputation Management Supported
Customer Loyalty Features Corporate Memberships Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported White Label Not Supported	Customer Loyalty Features Corporate Memberships Not Supported CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Supported Referral Tracking Supported Rewards Management Supported White Label Not Supported Show More Features Advocacy Features Advocate Management Supported Campaign Management Supported Customer Advocacy Supported Event Triggered Actions Supported Forms Management Supported Legislation Tracking Not Supported Petition Management Not Supported Political Advocacy Not Supported Rewards Program Supported Social Engagement Supported Affiliate Features Affiliate Management Supported Affiliate Tracking Supported Banner Management Supported Commission Management Supported Contest Management Supported Coupon Management Supported Email / Newsletter Communication Supported Fraud Detection Supported Multi Level Marketing (MLM) Not Supported Multi-Language Supported Social Sharing Supported Influencer Marketing Features Campaign Management Supported CRM Supported Faceted Search / Filtering Supported Influencer Discovery Not Supported Payment Tracking Supported ROI Tracking Supported Social Media Monitoring Supported Referral Features Affiliate Marketing Supported Campaign Management Supported Contact Management Supported Employee Referral Management Supported Feedback Management Supported Lead Engagement Supported Loyalty Program Supported Referral Tracking Supported Rewards Management Supported Reputation Management Features Campaign Management Supported Gamification Supported Response Management Not Supported Review Generation Not Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Supported White Label Not Supported
Integrations Adobe Marketo Engage Not Supported AppsFlyer Not Supported Birdeye Supported Branch Not Supported Crowdin Not Supported Enplug DisplayOS Supported Google Analytics Not Supported GuestRez Supported HubSpot Marketing Hub Not Supported Recurly Not Supported Salesforce Not Supported Salesforce Marketing Cloud Account Engagement Not Supported Segment Not Supported Stripe Not Supported Zapier Not Supported impact.com Not Supported Show More Integrations View All 3 Integrations	Integrations Adobe Marketo Engage Supported AppsFlyer Supported Birdeye Not Supported Branch Supported Crowdin Supported Enplug DisplayOS Not Supported Google Analytics Supported GuestRez Not Supported HubSpot Marketing Hub Supported Recurly Supported Salesforce Supported Salesforce Marketing Cloud Account Engagement Supported Segment Supported Stripe Supported Zapier Supported impact.com Supported Show More Integrations View All 13 Integrations
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