Social PointOpen Point
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Related Products
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About
Fireside Federal is a comprehensive constituent relationship management solution explicitly designed for Capitol Hill, offering tools to enhance communication and engagement between elected officials and their constituents. The platform features an automated mailroom with built-in AI that prioritizes emails based on content and urgency, suggesting appropriate response templates to streamline correspondence. It maintains detailed constituent records, including all communications and survey responses, providing a holistic view of each individual's interactions with the office. Fireside Federal also includes a drag-and-drop editor for creating newsletters, press releases, and SMS broadcasts, complemented by audience targeting tools and mobile-ready templates to facilitate effective outreach. The platform monitors members' comments in congressional hearings or on the floor, uploading transcripts within an hour to ensure staff can track and reference statements promptly.
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About
Social Point is a community engagement platform that enables organizations to invite their communities to participate, gather meaningful feedback, and turn that input into insight that shapes better outcomes.
With more than 40 engagement tools designed to support inclusive participation, Social Point makes it easy to collect community input, analyze feedback at scale, and clearly demonstrate how public input informs decisions.
Built-in reporting and advanced analytics mean engagement teams can move beyond simply collecting feedback โ quickly identifying themes, sentiment, and emerging issues across large volumes of qualitative data, and generating the evidence needed to support transparent, defensible decisions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Elected officials wanting a platform to manage their casework and policy tracking operations
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Audience
Social Point is built for local, state, and federal government agencies, transportation and transit authorities, infrastructure organizations, utilities, energy providers, planning authorities, and mining and resources companies that need modern public engagement software for inclusive, transparent, and defensible community consultation.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFireside
Founded: 2001
United States
www.fireside21.com/products/fireside-federal/
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Company InformationOpen Point
Founded: 2013
Australia
www.openpoint.com
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Categories |
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Integrations
Open Point
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