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About

Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.

About

Fully integrated software, collections, and member management for your gym. Our unique service is made up of these three key elements: Cloud-based software, Collections, and Member Management. Your business at your finger tips, communication tools, powerful reporting GDPR compliant, access control, online sign up integration to your various sites. Our UK based team will take on the membership admin this includes arrears reconciliation, cancellations, updating details & client sales and marketing. Increased cash flow, reduced costs & less admin, giving you back your time. Our gym management software is accessible from anywhere and on any device. It has been designed in a way to make your life easier while helping you to keep on top of all those key figures you need to ensure your gym membership keeps growing. Give your members the convenience of multiple payment options including Direct Debit, an efficient and low cost option for collecting payments on a regular basis.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.

Audience

Gyms, yoga studios, martial arts gyms, dance studios, fitness clubs, health clubs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$50.00/month
Monthly subscription with no limits and no setup fees.
Free Version
Free Trial

Pricing

£0.50 per collection
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.5 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.
  • Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.
  • Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.
  • When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.
  • Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

Cons

  • The family membership can sometimes be an issue for our users.
  • We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.
  • Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.
  • Software is updated regular which occasionally causes glitches - ultimately improves things though.
  • There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

Pros & Cons from Real Users

Pros

  • Simple fixed rate pricing, simple software and no more chasing members as helped me grow by using my time more wisely
  • Really easy to use the software, the team are amazing and quickly sort student queries. My arrears are now being dealt with and ive got my life back.

Cons

  • There's some development on the product we would love but it's not 10p% there yet.
  • this is difficult to fill in as when there has been any problems or suggestions they are acted on quite quickly. The only thing I would like is a point of sale

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Findjoo
Founded: 2012
Canada
www.findjoo.com

Company Information

Simply Collect
United Kingdom
simplycollect.co.uk

Alternatives

WildApricot

WildApricot

Personify

Alternatives

Categories

Categories

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Association Management Features

Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Dance Studio Features

Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management

Gymnastics Features

Attendance Tracking
Class Scheduling
Event Management
Membership Management
Online Payments
Online Registration
Parent Portal
Score Tracking
Skills Tracking
Team Management
Wait List Management

Martial Arts Features

Attendance Management
Class Management
Event Management
Online Registration
Rank Management
Scheduling
Student Management

Pilates Studio Features

Attendance Tracking
Capacity Management
Class Scheduling
Marketing Management
Member Management
Online Payments
Point of Sale (POS)
Staff Management

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Integrations

Authorize.Net
Elavon
Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Card Reader
Stripe
inSided

Integrations

Authorize.Net
Elavon
Google Calendar
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Card Reader
Stripe
inSided
Claim Findjoo and update features and information
Claim Findjoo and update features and information
Claim Simply Collect and update features and information
Claim Simply Collect and update features and information