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About

Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.

About

Raklet is an all-in-one membership management software to grow your organization. Build, grow and monetize your audience through memberships, newsletters and other digital tools. Import your contacts easily and create custom fields. Automate your messages through different channels. Collect one-off or recurring payments. Automate reminders & invoices. Be there for your people whenever they need you, wherever they are. With our mobile app for iOS & Android, you can engage your members on the go or let us develop a branded mobile app just for you. Engage with your audience through different channels like events, private messages, newsletters, and much more. Create your own digital membership cards to check in at the door, and help your members feel more engaged. Use our Zoom integration for online events to track attendees. Raklet's membership management tools enable you to run your organization from a single platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.

Audience

Brands interested in an all-in-one platform to grow their audience, community, and business

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50.00/month
Monthly subscription with no limits and no setup fees.
Free Version Supported
Free Trial Supported

Pricing

Free
Get started for free. Upgrade your plan as you need more features. Paid add-ons are also available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person.
  • Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly.
  • Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout.
  • When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number.
  • Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product!

Cons

  • The family membership can sometimes be an issue for our users.
  • We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart.
  • Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how.
  • Software is updated regular which occasionally causes glitches - ultimately improves things though.
  • There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).

Pros & Cons from Real Users

Pros

  • My favorite thing about Raklet is the flexibility it provides. Implementations and customizations are always easy. We're very content with their platform.
  • Many advanced features for its price point. Great platform to host members and collect fees. Zapier integrations are a huge plus.
  • So easy to manage members! This is an all-in-one platform, so we don't have to pay for different features to different software platforms. Having everything under a single system has been very practical and economical.
  • As we are a hiking club, we do loads of both paid and free events; Raklet allows us to create events and market them to our members, transact payments through their platform, and create tiered memberships for exclusive events. Also, compared to its alternatives, Raklet is cheaper and way more cost-effective considering their features and integrations!
  • A lot cheaper than most other platforms! Their pricing plans made sense and actually lived up to the promises.

Cons

  • There haven't been any notable issues for us so far! Just a few bugs that they quickly took care of.
  • We had a lot of customization requests and it took a longer time on their end. We were aware that we were asking for a lot though, so we weren't in that much of a hurry. The price was also fair considering the effort it took.
  • Getting our members used to the platform took a while but once we were all in, it got very easy to manage everything. No major problems!
  • App sometimes can get laggy and buggy; yet, both of their support and engineering teams are quite fast and helpful fixing details and bugs we've came across throughout our time using the platform up until now.
  • The mobile app has some problems but their engineering team is fast to respond and our members don't use the app that much anyway.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Findjoo
Founded: 2012
Canada
www.findjoo.com

Company Information

Raklet
Founded: 2014
United States
hello.raklet.com

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Categories

Club Management Supported
Event Management Supported
Fitness Supported
Loyalty Management Supported
Nonprofit Supported

Categories

Alumni Management Supported
Church Management Supported
Club Management Supported
Community Supported
Contact Management Supported
CRM Supported
Directory Supported
Event Check In Supported
Event Management Supported
Fundraising Supported
HOA Supported
Nonprofit Supported
Registration Supported
Social Networking Supported
Ticketing Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Not Supported
In-Kind Donations Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Nonprofit Features

Accounting Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Not Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Loyalty Management Features

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Not Supported
Referral Tracking Supported
Rewards Management Not Supported
White Label Not Supported

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Not Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Not Supported
Grant Management Not Supported
In-Kind Donations Not Supported
Matching Donations Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Nonprofit Features

Accounting Supported
Committee Management Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Not Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Not Supported
Territory Management Not Supported

Church Management Features

Accounting Integration Supported
Attendance Tracking Supported
Child Check-In Supported
Email / SMS Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Multi-Site Management Supported
Online Giving Supported
Pledge Management Not Supported
Small Group Management Supported
Volunteer Management Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Not Supported
Ideation / Crowdsourcing Not Supported
Member Directory Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Website Management Not Supported
White Label Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Supported
Group Management Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Not Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Supported

Directory Features

Advertising Management Supported
Customer Portal Supported
Design / Layout Supported
Listing Management Supported
Payment Processing Supported
Review Management Supported
Search / Filter Supported
SEO Tools Supported

Event Check In Features

Attendee Segmentation Not Supported
Badge Printing Not Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Not Supported

Fundraising Features

Alumni Management Supported
Auction Management Not Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Supported
Grant Management Not Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Not Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Not Supported

Registration Features

Activity Registration Not Supported
Attendance Management Supported
Badge Management Not Supported
Calendar Management Not Supported
Class Registration Not Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Not Supported
Marketing Management Not Supported
Online Registration Supported
Onsite Registration Not Supported
Payment Processing Supported
Refund Automation Not Supported
Self Check-In Not Supported
Surveys & Feedback Not Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Not Supported
Blogs Not Supported
Data Security Not Supported
Event Management Supported
Group Management Supported
Media Library Not Supported
Privacy Options Not Supported
Real-time Chat Not Supported
Social Media Integration Not Supported
Social Media Tagging Not Supported
User Profiles Not Supported

Ticketing Features

Barcode / Ticket Scanning Not Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Not Supported
Online Ticketing Not Supported
Onsite Ticketing Not Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Integrations

Google Calendar Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Supported
Amazon Not Supported
Cognito Forms Not Supported
GoTo Webinar Not Supported
Google Slides Not Supported
Invoice Ninja Not Supported
Kajabi Not Supported
Klaviyo Not Supported
LinkedIn Not Supported
LiveChat Not Supported
MeisterTask Not Supported
OneSignal Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Stackreaction Not Supported
Thinkific Not Supported

Integrations

Google Calendar Supported
PayPal Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Stripe Supported
Amazon Supported
Cognito Forms Supported
GoTo Webinar Supported
Google Slides Supported
Invoice Ninja Supported
Kajabi Supported
Klaviyo Supported
LinkedIn Supported
LiveChat Supported
MeisterTask Supported
OneSignal Supported
Salesforce Marketing Cloud Account Engagement Supported
Stackreaction Supported
Thinkific Supported
Claim Findjoo and update features and information
Claim Findjoo and update features and information
Claim Raklet and update features and information
Claim Raklet and update features and information