VServiceManagement

VServiceManagement

Vertical Solutions
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+

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About

Finastra Essence is a next-generation core banking solution built to help banks deliver superior customer engagement and achieve operational efficiency. Cloud-first and digitally enabled, it supports retail, commercial, and Islamic banking with a modular architecture for rapid development and 24/7 operation. The platform provides hyper-personalized experiences through seamless omnichannel onboarding and persona-driven applications. Integrated analytics powered by AI give banks a 360-degree view of customers, enabling real-time insights and performance tracking. With extensive open API support, Finastra Essence fosters innovation by connecting banks to a flexible ecosystem of services. Deployed on Microsoft Azure, it combines scalability, security, and flexibility to help financial institutions compete and grow.

About

VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks, digital challenger banks, and financial institutions looking to modernize legacy core systems, streamline operations, and deliver real time, customer centric banking services across retail and commercial segments.

Audience

Companies searching for a solution to manage all aspects of their service calls

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Finastra
Founded: 2017
United Kingdom
www.finastra.com/universal-banking/solutions/essence

Company Information

Vertical Solutions
Founded: 1986
United States
www.vertsol.com

Alternatives

Alternatives

AbacusCloud

AbacusCloud

AbacusGroup
AllCloud Enterprise (ACE)

AllCloud Enterprise (ACE)

AllCloud Enterprise Solutions
Sybrin Apex

Sybrin Apex

Sybrin

Categories

Categories

Online Banking Features

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Apiax
AriLinc
Banker's Dashboard
Finastra
Fincom.Co
Geezeo
Kinective Bridge
LawTrac
MANTL
SavvyMoney
Treasury Systems
Unblu

Integrations

Apiax
AriLinc
Banker's Dashboard
Finastra
Fincom.Co
Geezeo
Kinective Bridge
LawTrac
MANTL
SavvyMoney
Treasury Systems
Unblu
Claim Finastra Essence and update features and information
Claim Finastra Essence and update features and information
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