Perfect Backup

Perfect Backup

Perfect Backup Software
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About

Files.fm provides secure and convenient cloud data storage, backup and SaaS solutions for business or private users, so that they can easily store, backup, share, publish or sell files worldwide.

About

Perfect Backup allows you to backup your data to local and external drives, network locations, FTP servers and cloud storages. Key features: * Friendly interface. The wizards help you to create a backup job, and to restore your data when you need it. * All backup types: incremental, differential, full and even synchronization. * Different storages supported: local disk, external drives, network locations, FTP servers, cloud storages etc. * ZIP compression. The program is able to compress your files during backup. * Data encryption and protection. Keep your data secure with the help of efficient encryption engine. * Source filters. Backup only the files you really need. * Backup scheduler. Backup job can be started automatically on specified days and according to the timetable. * Easy restore. Just select a restore point, and the program will do the rest itself. * Detailed reporting. Find out information about all file operations .

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Business and private users

Audience

Organizations of all sizes that need a backup solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$4.08/month
Business account - from $8.33/month
Additional users - $4
One time payment - $99
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 3.2 / 5
features 3.4 / 5
design 3.4 / 5
support 3.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 3.7 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I have nothing positive to say after i have found out how unprofessional (maybe criminal) they are. Their service is a problem to solve, not a solution to a problem.
  • No Registration Required (for basic use): You can upload and share files quickly without creating an account — super convenient for fast sharing. Supports Public and Private Sharing: You can easily choose who can access your files. Great for both public distribution and secure storage. Monetization Options: Creators can sell their files (e.g., photos, music, documents) directly from the platform. Multiple Upload Methods: Supports drag-and-drop, folder uploads, and even torrents in some cases. European-Based (GDPR compliant): Ideal for users who prioritize data privacy within the EU. Multilingual Support: Available in multiple languages, including English, Latvian, and more. Preview Features: Images, videos, and documents can be previewed directly in the browser.
  • N/A.
  • Upload speed, web features, platform is easy to use. Good looking photo and video galleries. Apps for Windows, Mac, Android, iOS.
  • I use this Files.fm products more that 5 years, for photo and video file backup, store and share for clients. Now they support RAW formats, content selling. Nice phone app to work with.

Cons

  • They have not paid me my money that i earned through the content sales service. By their own rules they should pay you before 30 days but 37 days have passed and they are not answering. DO NOT USE THIS COMPANY. IF YOU HAVE MONEY IN AN ACCOUNT THAT YOU EARNED THROUGH CONTENT SALES GET IT OUT AS SOON AS YOU CAN.
  • Basic Free Plan Limits: Free users may experience limited storage, bandwidth, or file retention time. Interface Could Be More Polished: The design and navigation can feel a bit outdated or clunky, especially compared to services like Google Drive or Dropbox. Not as Mainstream: Fewer integrations and automations compared to bigger players like Dropbox, OneDrive, or Google Drive.
  • After six years as a loyal PRO subscriber to Files.fm, paying €10 monthly for 2TB of storage and promised high-speed access, I find myself compelled to express my profound dissatisfaction with their recent service. This month, my download speed inexplicably plummeted to a mere 1Mb/sec. I promptly reached out to customer support, anticipating a swift resolution. Instead, over two weeks, I received only generic troubleshooting steps—clearing cache, switching Wi-Fi networks, and checking VPN settings (which I don’t use). These suggestions failed to address the core issue, leaving me without access to essential files and halting my work projects. Repeated inquiries about the root cause went unanswered. The lack of transparency and effective support is unacceptable. Notably, colleagues in Latvia reported no such issues, suggesting a possible neglect of international users like myself in Spain. To verify the problem wasn’t on my end, I tested other file-sharing services, including WeTransfer, which functioned flawlessly. This points to a specific issue with Files.fm. Upon requesting a refund for this month’s subscription, I received it. However, I was informed that all my files would be deleted within a month, effectively terminating my account without further discussion. This abrupt action, after years of patronage, is both shocking and disheartening.
  • Sometimes app autobackup freezes, minor web bugs, lot of features.
  • It takes time to learn how to work with web. Need design refresh.

Pros & Cons from Real Users

Pros

  • Does a great job of full or incremental backups. I perform full backups twice a week because I have the space on a backup drive.
  • Intuitive interface, prolific options to control each backup task, excellent performance and reliability.
  • FREE. Simple to use. Promise of "as is" files backed up.

Cons

  • Does a poor job of deleting older backups and cannot get anyone from Support to help me with this issue. I have the paid version.
  • I have no cons to express. This application just works.
  • Hours down the drain waiting on this turtle. No gauge on time left, percentage completed, nothing.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Files.fm
Founded: 2008
Latvia
www.files.fm

Company Information

Perfect Backup Software
Founded: 2020
Canada
www.perfect-backup.com

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Categories

Categories

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Integrations

No info available.

Integrations

No info available.
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