Files.com vs. SureSync Comparison


Files.com	SureSync Software Pursuits	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		About SureSync Pro is a file replication and synchronization application that provides one-way and multi-way processing in both scheduled and real-time modes. The Communications Agent provides real-time monitors, delta copies via Remote Differential Compression, TCP communications, compression, and encryption. SureSync Managed File Transfer (MFT) adds file locking, archiving, enhanced logging/status, blob storage support in Azure and Amazon clouds, and a next-generation intelligent transfer engine. File locking enables real-time multi-way collaborative environments with protection against users changing the same file in multiple offices at the same time. SQL Protection simplifies backups of critical SQL databases. SureSync comprehensive enterprise-grade feature set can help solve any file synchronization, replication, and archiving challenge.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Ideal for multi-location businesses searching to enhance employee productivity with file synchronization, replication, and backup/archiving.
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Not Supported Free Trial Supported		Pricing $565.00 Annual subscription. Licensed per server involved in the synchronization / replication. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.6 / 5 ease 4.4 / 5 features 4.7 / 5 design 3.9 / 5 support 4.8 / 5 Read all reviews
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely		Pros & Cons from Real Users Pros Easy to use, stable database, excellent performance. Upgrading the software to a newer version was always an easy step. Relatively simple to implement. Excellent functionality and options. Intuitive interface. Secure transfer within and across domains. The program was easy to setup and the process for setting up Multi-Sync pairs was very straight forward SureSync is easy enough to setup and maintain. Installation and updates are very straight forward. The design is not overly complicated but still allows it be deployed the way we need it. There are a lot of configuration options. Support is always responsive and helps to resolve any issues we have. Pricing is very attractive when compared to alternative products. Suresync is a good product. I like the log files, they provide details of what was moved/copied/deleted. You can easily check each job and view the status. Support is excellent! We always received a reply within hours and usually had a fix in less than a day. The instructions provided are very detailed and easy to follow. The best part is the software is it just works! Cons Nothing to dislike, i was never let down. Even after upgrading to a higher version. Takes a long time to load the log pages. When viewing alert pages I sometimes have to close out completely and start again to get back to the view I wanted. Bit challenging to recover DB but support was excellent The GUI looks very dated. There are lots of configuration options, in some cases too many which causes some confusion. Sometimes the product stop working and does not alert as expected. Occasionally it gets hung up. But not very often. When this happens we just run a re-scan and everything is back in sync.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Files.com Founded: 2007 United States files.com		Company Information Software Pursuits Founded: 1975 United States www.softwarepursuits.com
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ExaVault Cloud FTP ExaVault		IBM Aspera IBM
Cerberus FTP Server Redwood Software View All		FileCloud View All
Categories Cloud Storage Supported EDI Supported Encryption Supported File Sharing Supported File Sync Supported File Transfer Protocol (FTP) Supported FTP Clients Supported Hybrid Cloud Storage Supported Managed File Transfer (MFT) Supported Object Storage Supported Secure File Transfer Supported		Categories Backup Supported File Sharing Supported File Sync Supported IT Management Supported Managed File Transfer (MFT) Supported Secure File Transfer Supported
File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported Managed File Transfer (MFT) Features API Integration Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Supported Show More Features Cloud Storage Features Access Control Supported Archiving & Retention Supported Backup Supported Data Migration Supported Data Synchronization Supported Encryption Supported File Sharing Supported Version Control Not Supported EDI Features Archiving & Retention Supported AS2 Applications Not Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Not Supported Data Format Translator Not Supported Flexible Licensing Supported Full Logging Not Supported Labeling Not Supported		File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Not Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Not Supported User Management Not Supported Version Control Supported Workflow Management Not Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported Managed File Transfer (MFT) Features API Integration Not Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Not Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Not Supported Show More Features Backup Features Backup Log Supported Backup Scheduling Supported Cloud Backup Supported Compression Supported Continuous Backup Supported Encryption Supported Incremental Backup Supported Local Server Options Supported Remote Server Options Supported Secure Data Storage Supported Web Access / Restoration Supported
Integrations Amazon S3 Supported Amazon Simple Notification Service (SNS) Supported Axis LMS Supported Azure Blob Storage Supported Azure Files Supported Backblaze Supported Boomi Supported Cloudflare Supported Dropbox Supported Google Drive Supported JumpCloud Supported Microsoft 365 Supported Microsoft Entra Supported Microsoft OneDrive Supported Rackspace Cloud Files Supported Ruby Supported SSOJet Supported Slack Supported Terraform Supported Wasabi Supported Show More Integrations View All 40 Integrations		Integrations Amazon S3 Not Supported Amazon Simple Notification Service (SNS) Not Supported Axis LMS Not Supported Azure Blob Storage Not Supported Azure Files Not Supported Backblaze Not Supported Boomi Not Supported Cloudflare Not Supported Dropbox Not Supported Google Drive Not Supported JumpCloud Not Supported Microsoft 365 Not Supported Microsoft Entra Not Supported Microsoft OneDrive Not Supported Rackspace Cloud Files Not Supported Ruby Not Supported SSOJet Not Supported Slack Not Supported Terraform Not Supported Wasabi Not Supported Show More Integrations
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