Files.com vs. SureSync Comparison


Files.com	SureSync Software Pursuits	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		About SureSync Pro is a file replication and synchronization application that provides one-way and multi-way processing in both scheduled and real-time modes. The Communications Agent provides real-time monitors, delta copies via Remote Differential Compression, TCP communications, compression, and encryption. SureSync Managed File Transfer (MFT) adds file locking, archiving, enhanced logging/status, blob storage support in Azure and Amazon clouds, and a next-generation intelligent transfer engine. File locking enables real-time multi-way collaborative environments with protection against users changing the same file in multiple offices at the same time. SQL Protection simplifies backups of critical SQL databases. SureSync comprehensive enterprise-grade feature set can help solve any file synchronization, replication, and archiving challenge.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Ideal for multi-location businesses searching to enhance employee productivity with file synchronization, replication, and backup/archiving.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Free Trial		Pricing $565.00 Annual subscription. Licensed per server involved in the synchronization / replication. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 4.6 / 5 ease 4.4 / 5 features 4.7 / 5 design 3.9 / 5 support 4.8 / 5 Read all reviews
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely		Pros & Cons from Real Users Pros Easy to use, stable database, excellent performance. Upgrading the software to a newer version was always an easy step. Relatively simple to implement. Excellent functionality and options. Intuitive interface. Secure transfer within and across domains. The program was easy to setup and the process for setting up Multi-Sync pairs was very straight forward SureSync is easy enough to setup and maintain. Installation and updates are very straight forward. The design is not overly complicated but still allows it be deployed the way we need it. There are a lot of configuration options. Support is always responsive and helps to resolve any issues we have. Pricing is very attractive when compared to alternative products. Suresync is a good product. I like the log files, they provide details of what was moved/copied/deleted. You can easily check each job and view the status. Support is excellent! We always received a reply within hours and usually had a fix in less than a day. The instructions provided are very detailed and easy to follow. The best part is the software is it just works! Cons Nothing to dislike, i was never let down. Even after upgrading to a higher version. Takes a long time to load the log pages. When viewing alert pages I sometimes have to close out completely and start again to get back to the view I wanted. Bit challenging to recover DB but support was excellent The GUI looks very dated. There are lots of configuration options, in some cases too many which causes some confusion. Sometimes the product stop working and does not alert as expected. Occasionally it gets hung up. But not very often. When this happens we just run a re-scan and everything is back in sync.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Files.com Founded: 2007 United States files.com		Company Information Software Pursuits Founded: 1975 United States www.softwarepursuits.com
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Categories Cloud Storage EDI Encryption File Sharing File Sync File Transfer Protocol (FTP) FTP Clients Hybrid Cloud Storage Managed File Transfer (MFT) Object Storage Secure File Transfer		Categories Backup File Sharing File Sync IT Management Managed File Transfer (MFT) Secure File Transfer
File Sharing Features Audit Trail Chat / Messaging Collaboration Document Management Drag & Drop Electronic Signature Encryption File Synchronization Search User Management Version Control Workflow Management File Sync Features Audit Trail Backup and Recovery Conflict Detection Real Time Synchronization Remote Synchronization Synchronization Scheduling Two-Way Synchronization Managed File Transfer (MFT) Features API Integration Authentication / Auditing Compression Data Sharing Data Transmission Protocol Integration Database Management Encryption Support Fail-Over / Load Balancing Show More Features Cloud Storage Features Access Control Archiving & Retention Backup Data Migration Data Synchronization Encryption File Sharing Version Control EDI Features Archiving & Retention AS2 Applications AS2 Specification Compliance Certificate Management Configuration Data Searching Data Format Translator Flexible Licensing Full Logging Labeling		File Sharing Features Audit Trail Chat / Messaging Collaboration Document Management Drag & Drop Electronic Signature Encryption File Synchronization Search User Management Version Control Workflow Management File Sync Features Audit Trail Backup and Recovery Conflict Detection Real Time Synchronization Remote Synchronization Synchronization Scheduling Two-Way Synchronization Managed File Transfer (MFT) Features API Integration Authentication / Auditing Compression Data Sharing Data Transmission Protocol Integration Database Management Encryption Support Fail-Over / Load Balancing Show More Features Backup Features Backup Log Backup Scheduling Cloud Backup Compression Continuous Backup Encryption Incremental Backup Local Server Options Remote Server Options Secure Data Storage Web Access / Restoration
Integrations .NET AS2 Gateway Amazon Web Services (AWS) Auth0 Backblaze Box Cloudflare Dropbox Filebase Google Cloud Storage Google Drive Google Workspace JavaScript JumpCloud Microsoft 365 Microsoft Azure Microsoft SharePoint Rackspace Rackspace Cloud Files Wasabi Show More Integrations View All 40 Integrations		Integrations .NET AS2 Gateway Amazon Web Services (AWS) Auth0 Backblaze Box Cloudflare Dropbox Filebase Google Cloud Storage Google Drive Google Workspace JavaScript JumpCloud Microsoft 365 Microsoft Azure Microsoft SharePoint Rackspace Rackspace Cloud Files Wasabi Show More Integrations
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