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About

Built with insurance claims and risk management in mind, our software features live dashboards, detailed reporting functionality, business intelligence tools, and the latest security technology. FileHandler Enterprise™ has become the benchmark for claims administration and risk management information systems (RMIS) in the industry. Our intuitive claims management software is great for third party administrators (TPA's), insurance carriers, risk pools, risk management companies, and a variety of other business professionals looking to make better and faster claims management decisions. No matter your size, our software is scalable from one employee to thousands. FileHandler Enterprise™ software will help you manage and close claims quickly, process payments to parties or vendors, and provide advanced reporting necessary to manage your business.

About

tigerlab makes cloud-native, API-first insurance software. The tigerlab Broker Management System (BMS) runs insurance brokerages, and the tiger suite (formerly i2go) gives insurers, MGAs and embedded insurance providers their core systems. The BMS keeps every client, policy, document and renewal in one record. It automates commission calculations, invoicing and reconciliation, runs compliance checks such as sanctions screening for each jurisdiction, and uses AI for document extraction and email summaries. It connects to BiPRO in Germany and EcoHub in Switzerland, and runs several countries and branches on one platform. The tiger suite has four systems that run alone or together: Policy Management, Billing, Claims Management and Distribution Management. tigerlab has SOC 2 Type II attestation and ISO 27001 certification, and supports GDPR and DORA. Both product lines deploy in the cloud or on-premises and connect through open APIs. Book a demo at tigerlab.com!

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Supports carriers, public entities, third-party administrators, and self-insured organizations in administering claims for all lines of business, including auto, liability, property, and workers compensation.

Audience

Insurance brokerages that want one system for clients, policies and accounting, from retail and commercial to marine, specialty and multi-branch firms. Also insurers, MGAs and embedded insurance providers that need modern policy, billing, claims and distribution systems.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

- One-time setup fee
- Monthly license fee
- Transaction fee
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

JW Software
Founded: 1989
United States
www.jwsoftware.com

Company Information

tigerlab
Founded: 2008
Switzerland
www.tigerlab.com/en

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Categories

Categories

Insurance Claims Management Features

Claims tracking Supported
CRM Not Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Supported
Fraud management Not Supported
Reporting Supported

Claims Processing Features

Adjustor Management Supported
Case Management Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Not Supported
Customer Management Supported
Electronic Claims Supported
Forms Management Supported
Paper-Based Claims Not Supported
Payor Management Supported
Policy Administration Supported

Risk Management Features

Alerts/Notifications Not Supported
Auditing Not Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Not Supported
Risk Assessment Not Supported

Insurance Agency Management Features

Claims Management Supported
Commission Management Supported
Contact Management Supported
Document Management Supported
Insurance Rating Supported
Life & Health Not Supported
Policy Management Supported
Property & Casualty Supported
Quote Management Supported

Insurance Claims Management Features

Claims tracking Supported
CRM Supported
Customer portal Supported
Document management Supported
EDI data exchange integrations Supported
Electronic claims Supported
Fraud management Supported
Reporting Supported

Commercial Insurance Features

Billing & Invoicing Supported
Broker / Agent Portal Supported
Claims Management Supported
Commission Management Supported
Customer Portal Supported
Document Management Supported
Insurance Rating Supported
Policy Management Supported
Quote Management Supported
Reinsurance Administration Supported
Risk Assessment Supported
Underwriting Management Supported

Insurance Policy Features

Cancellation Tracking Supported
Claims Tracking Supported
Policy Generation Supported
Policy Issuance Supported
Policy Processing Supported
Quotes / Estimates Supported
Rating Engine Supported
Reinstatement Tracking Supported
Reinsurance Administration Supported
Renewal Management Supported
Underwriting Management Supported

Insurance Underwriting and Rating Features

Broker / Agent Portal Supported
Carrier Upload Supported
Commercial Lines Supported
Comparative Insurance Rating Supported
Customer Portal Supported
For Casualty Insurance Supported
For Health / Medical Insurance Not Supported
For Life Insurance Not Supported
For Personal Insurance Supported
Multi-State Supported
Multiple Line Rating Supported

P&C Insurance Features

Billing & Invoicing Supported
Broker / Agent Portal Supported
Claims Management Supported
Commission Management Supported
Customer Portal Supported
Document Management Supported
Insurance Rating Supported
Marketing Automation Supported
Policy Management Supported
Quote Management Supported
Reinsurance Administration Supported
Underwriting Management Supported

Integrations

AWS Cloud9 Not Supported
Damoov Not Supported
MongoDB Not Supported
Postman Not Supported
QuickBooks Accountants Not Supported
Sage 500 Not Supported
Salesforce Not Supported
Stripe Not Supported
Twilio Not Supported
Xero Not Supported
Zoho Analytics Not Supported

Integrations

AWS Cloud9 Supported
Damoov Supported
MongoDB Supported
Postman Supported
QuickBooks Accountants Supported
Sage 500 Supported
Salesforce Supported
Stripe Supported
Twilio Supported
Xero Supported
Zoho Analytics Supported
Claim FileHandler Enterprise and update features and information
Claim FileHandler Enterprise and update features and information
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Claim tigerlab and update features and information