Jobber

Jobber

Jobber Software
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About

FieldAware’s field service management software is designed to serve as the focal point for your daily operations. We expedite tedious processes like scheduling, dispatch, and invoicing to empower your field staff by putting vital project information at their fingertips. It is what we call the FieldAware Field Service Hub, and it is the next step towards operational efficiency. FieldAware’s software is designed to expedite the scheduling process and optimize your field team’s working time. Input their service areas, expertise, and past project information, and our software will automatically optimize the entire team’s schedules at the click of a button. It also sends it to their mobile app in real-time. FieldAware’s field service hub simplifies field service management and puts the focus of our technology where it matters most — in the field. Our robust features and capabilities help your service organization deliver high impact results.

About

Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a Field Service Management software

Audience

Home services companies and field service professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$70 per user per month
Free Version Supported
Free Trial Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features.
  • After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card.
  • We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time.
  • Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments!
  • 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy.

Cons

  • Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us.
  • Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc.
  • With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way!
  • There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all.
  • Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FieldAware
Founded: 2009
United States
www.fieldaware.com

Company Information

Jobber Software
Founded: 2010
Canada
www.getjobber.com/

Alternatives

Alternatives

Categories

Home Care Supported
Home Health Care Supported
HVAC Supported
IT Service Supported
Oil and Gas Supported
Pest Control Supported
Plumbing Supported
Recycling Supported
Scheduling Supported
Service Dispatch Supported
Waste Management Supported
Work Order Supported

Categories

Appliance Repair Supported
Auto Detailing Supported
Cleaning Services Supported
Flooring Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Masonry Supported
Paving and Asphalt Supported
Pest Control Supported
Plumbing Supported
Roofing Supported
Snow Removal Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Not Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Not Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Construction Management Features

Accounting Integration Not Supported
Budget Tracking/Job Costing Supported
Change Orders Supported
Commercial Not Supported
Contract Management Supported
Contractors Not Supported
CRM Supported
Equipment Tracking Supported
Estimating Not Supported
Incident Reporting Not Supported
Mobile Access Supported
Offline Access Supported
Residential Not Supported
RFI & Submittals Not Supported
Subcontractor Management Not Supported
Timesheets Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Not Supported
Caregiver Management Not Supported
Client Management Supported
Field Communication Supported
Insurance Management Not Supported
Payroll Management Not Supported
Scheduling Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Not Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

IT Service Features

Contract Management Supported
Incident Management Not Supported
IT Asset Management Supported
Knowledge Management Not Supported
Release Management Not Supported
Self Service Portal Not Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Oil and Gas Features

Compliance Management Not Supported
Equipment Management Supported
Inventory Management Not Supported
Job Costing Not Supported
Logistics Management Not Supported
Maintenance Management Supported
Material Management Not Supported
Project Management Not Supported
Resource Management Not Supported
Scheduling Supported
Work Order Management Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Not Supported
Collaboration Tools Not Supported
CRM Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Not Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Not Supported

Recycling Features

Billing & Invoicing Supported
Brokerage Management Not Supported
Buy / Sell Ticketing Not Supported
Container Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronics Recycling Not Supported
Fingerprint Scanning Not Supported
ID Scanning Not Supported
Integrated Cameras Not Supported
Inventory Tracking Supported
Logistics Not Supported
Market Price Tracking Not Supported
Plant Management Not Supported
Plastics Recycling Not Supported
Pulp & Paper Recycling Not Supported
Receiving / Production Management Not Supported
Scrap Recycling Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Not Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Waste Management Features

Billing & Invoicing Supported
Customer Accounts Supported
Customer Database Supported
Equipment Tracking Not Supported
Inventory Management Not Supported
Routing Supported
Scheduling Supported
Waste Disposal Not Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Integrations

QuickBooks Online Supported
Aircall Not Supported
AnswerForce Not Supported
Authorize.Net Not Supported
Braintree Not Supported
Convert Pro Not Supported
DepositFix Not Supported
Deskera Supported
IsOn24 Not Supported
NetSuite Supported
NiceJob Not Supported
OutreachGenius Not Supported
Ply Not Supported
Qoris AI Not Supported
RealWork Not Supported
SkyRingAI Not Supported
Square POS Not Supported
SumoQuote Not Supported
Zapier Not Supported

Integrations

QuickBooks Online Supported
Aircall Supported
AnswerForce Supported
Authorize.Net Supported
Braintree Supported
Convert Pro Supported
DepositFix Supported
Deskera Not Supported
IsOn24 Supported
NetSuite Not Supported
NiceJob Supported
OutreachGenius Supported
Ply Supported
Qoris AI Supported
RealWork Supported
SkyRingAI Supported
Square POS Supported
SumoQuote Supported
Zapier Supported
Claim FieldAware and update features and information
Claim FieldAware and update features and information
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Claim Jobber and update features and information