Fidly sensedata

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Fidly:

About

Fidly is a cloud-based customer success platform for B2B companies with recurring customer relationships, including SaaS providers, accounting firms, agencies, consultancies, and other service businesses. Teams define one-time customer journey stages and recurring routines with deadlines; Fidly checks progress daily and organizes a priority queue showing which accounts are due or overdue and why. The platform also includes team tasks, NPS and CSAT surveys, a daily 0–100 customer health score, AI summaries and analysis of survey comments and customer meetings, and an AI chat assistant for questions about customer accounts. Customers can be added manually or by spreadsheet, while product-usage data can be sent through the Pixel, REST API, or Zapier. The health score combines usage, adoption, financial, stability, and relationship signals, while the priority queue helps teams decide which account to address first.
sensedata:

About

Customer Success and actionable data platform that, through technology, helps you build trusting relationships between your company and your customers. We use advanced techniques for analyzing large volumes of data, creating a unique view of the customer and generating insights so that your company can be much more proactive and accurate in its actions. We know that each company has its particularities and SenseScore is 100% customized for your scenario and business needs. We take into account the main indicators to calculate your customer’s health. This way, you anticipate risks and identify opportunities for your business. The SenseData platform connects with your digital tools and data sources. Through our own API, SenseConnect, we connect more than 70 tools, in addition to databases and spreadsheets, quickly and safely. Get all the information that really matters to your business. Count on our team of experts to help you overcome the barrier you have with data.
Fidly:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
sensedata:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fidly:

Audience

B2B companies with recurring revenue, including SaaS providers, accounting firms, agencies, and other subscription-service businesses with customer success or account management teams.
sensedata:

Audience

Companies looking for a customer success platform
Fidly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
sensedata:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Fidly:

API

Offers API Supported
sensedata:

API

Offers API Not Supported
Fidly:

Screenshots and Videos

No images available
sensedata:

Screenshots and Videos

Fidly:

Pricing

R$297/month
Start is R$297/month for up to 100 customers; Essencial is R$597/month for up to 300; Profissional is R$997/month for up to 1,000; Escala starts at R$1,294/month for larger portfolios. Extra users are R$10/month; annual billing gives two months free. A 30-day free trial is offered on all plans.
Free Version Not Supported
Free Trial Supported
sensedata:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Fidly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
sensedata:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fidly:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
sensedata:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Fidly:

Company Information

Fidly
Founded: 2026
Brazil
fidly.com.br
sensedata:

Company Information

sensedata
Brazil
www.sensedata.com.br/en/index.html
Fidly:

Alternatives

sensedata:

Alternatives

CFN Insight

CFN Insight

Clarivate
Fidly:
SuccessGuardian

SuccessGuardian

5.0 out of 5 stars
sensedata:
Fidly:
sensedata:
Fidly:
Supportbench

Supportbench

4.9 out of 5 stars
sensedata:
Fidly:
Freshsuccess

Freshsuccess

Freshworks
sensedata:
Fidly:

Categories

Customer Success Supported
sensedata:

Categories

Customer Success Supported
Fidly:

Integrations

HubSpot CRM Supported
Zendesk Supported
Amazon Web Services (AWS) Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
Google Sheets Not Supported
Intercom Not Supported
Jira Not Supported
Looker Not Supported
Make Supported
Microsoft Azure Not Supported
Mixpanel Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Stripe Supported
TOTVS ERP Not Supported
Toky Not Supported
Vtiger CRM Not Supported
Zapier Supported
sensedata:

Integrations

HubSpot CRM Supported
Zendesk Supported
Amazon Web Services (AWS) Supported
Freshdesk Supported
Google Analytics Supported
Google Sheets Supported
Intercom Supported
Jira Supported
Looker Supported
Make Not Supported
Microsoft Azure Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Stripe Not Supported
TOTVS ERP Supported
Toky Supported
Vtiger CRM Supported
Zapier Not Supported
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