Vello

Vello

IDEXX
+
+

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About

Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.

About

Vello streamlines the way you connect with pet owners through a single experience built for ezyVet, Neo, and Cornerstone practice management software. Unlock efficiencies in your veterinary practice with tools that improve pet owner compliance and reduce no-shows, foster productive conversations, and reduce time spent on the phone. Vello cuts through the chaos before, during, and after the visit. Seamless, in-the-moment two-way syncing between Vello and ezyVet, Neo, or Cornerstone practice management software.​ Streamline the ways you engage pet owners with a single system built for IDEXX practice management software, eliminating the need for multiple systems and manual workarounds. Unlock efficiency in the practice with tools that improve owner compliance, foster more productive conversations, and reduce time spent on the phone. Vello makes it easy for clients to become informed partners in care, supporting better health outcomes at every stage.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses seeking for a software that retrieves client information at the time of an incoming call

Audience

Veterinary clinics searching for a solution to manage their client communication process

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FetchIt
Founded: 2017
United States
www.fetchitdata.com

Company Information

IDEXX
Founded: 1983
United States
software.idexx.com/vello

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Onward Vet

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VeterinaryGate

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Hippo Manager

Hippo Manager Software

Categories

Categories

Pet Care Supported
Veterinary Supported

Integrations

Cornerstone Software Supported
3CX Supported
AVImark Supported
Digitail Supported
FreeSWITCH Supported
IDEXX Neo Not Supported
Impromed Supported
RingCentral Automatic Call Recording Supported
Star2Star Supported
Vonage Contact Center Supported
ezyVet Not Supported

Integrations

Cornerstone Software Supported
3CX Not Supported
AVImark Not Supported
Digitail Not Supported
FreeSWITCH Not Supported
IDEXX Neo Supported
Impromed Not Supported
RingCentral Automatic Call Recording Not Supported
Star2Star Not Supported
Vonage Contact Center Not Supported
ezyVet Supported
Claim FetchIt and update features and information
Claim FetchIt and update features and information
Claim Vello and update features and information
Claim Vello and update features and information