FetchIt vs. KeyChart Comparison


FetchIt	KeyChart Eye Care Leaders	+	+
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Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality. 938 Ratings Visit Website 800.com 800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. 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About Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.	About By automating tasks such as prescription writing, referral letters, chart pulls, transcription and coding, your office will be able to add more appointments to the schedule without having to increase staff. Based on the exam documentation created by the technician and physician, KeyChart® will recommend the appropriate eye code and E&M code for the visit. This will keep the practice from under coding exams. “A review of 60,000 audits of physician billing records conducted by the American Academy of Professional Coders (AAPC) client services division in 2012 found that 37% of the records either were under coded or underdocumented, equating to an average of $64,000 in foregone or at-risk revenue per physician.”** KeyChart® allows the physician to have electronic access to a patient’s chart through a virtual private network (VPN) from a remote satellite office, home, the hospital, while on vacation, or wherever he may be where he would want to access the patient’s medical record.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses seeking for a software that retrieves client information at the time of an incoming call	Audience Optical professionals seeking a practice management system solution to improve their practices
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $350 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information FetchIt Founded: 2017 United States www.fetchitdata.com	Company Information Eye Care Leaders Founded: 2015 United States eyecareleaders.com/keymedical-software/keychart-emr/
Alternatives Onward Vet Onward Systems	Alternatives ChartLogic Medsphere Systems
ACESoft Business Manager ACESoft Integrated Solutions	Patient Chart Manager EHR Prime Clinical Solutions
Instinct Science Instinct	ZipChart
Hippo Manager Hippo Manager Software	MDsuite PDS
Sova View All	Clicktate LCD Solutions View All
Categories Call Tracking Supported Veterinary Supported Veterinary Practice Management Supported	Categories Electronic Medical Records (EMR) Supported
	Show More Features Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported
Integrations 3CX Supported AVImark Supported Cornerstone Software Supported Digitail Supported FreeSWITCH Supported Impromed Supported RingCentral Automatic Call Recording Supported Star2Star Supported Vonage Contact Center Supported View All 9 Integrations	Integrations 3CX Not Supported AVImark Not Supported Cornerstone Software Not Supported Digitail Not Supported FreeSWITCH Not Supported Impromed Not Supported RingCentral Automatic Call Recording Not Supported Star2Star Not Supported Vonage Contact Center Not Supported
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