IntraVet

IntraVet

Patterson Veterinary
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About

Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.

About

IntraVet is a complete and comprehensive practice management software that is full-featured, customizable and easy to use. With IntraVet, you can go paperless, integrate lab results and images and use e-records to streamline patient data and your workday. IntraVet is backed by the best service and support team in the industry – from installation to quarterly updates – to keep you always up to date. Create color-coded appointments, then drag and drop to lengthen or shorten the appointment time. New Visit templates include custom SOAPs for each type of appointment as well as the plan and invoice charges anticipated. Includes Recall Generator, which helps you find patients who need a dental, who haven’t been spayed or neutered, or to email or send postcard to those who are taking heartworm medicine.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses seeking for a software that retrieves client information at the time of an incoming call

Audience

Veterinarians looking for a Practice Management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Really nice people on the support line. 5 minute appointment increments. Easy to make a client inactive. Easy to make a pet inactive. Easy to change inventory code.

Cons

  • The new version is slow and crashes frequently. It has an abundance of system glitches and so far upgrades do not include fixes. Items like patient labels have vaccines month and date but no year. When searching for a female dog in the system all male dogs show on the search. The inventory re-order includes items already ordered in the purchase order even though you check of the box to not include. New system does not have a decent audit program. The classic version of the program audit was far superior. The support went from 24 7 (pay extra) to not available except Mon- Friday during the day. If your system crashes and you pay for there back up system they may not be available to back you up since they do not have 24/7 service.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FetchIt
Founded: 2017
United States
www.fetchitdata.com

Company Information

Patterson Veterinary
Founded: 1986
United States
www.pattersonvet.com/software/practice-management/intravet

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Categories

Categories

Veterinary Features

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Integrations

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
Next In Line
PetDesk
RingCentral Automatic Call Recording
Star2Star
VitusVet
Vonage Contact Center
Weave

Integrations

3CX
AVImark
Cornerstone Software
Digitail
FreeSWITCH
Impromed
Next In Line
PetDesk
RingCentral Automatic Call Recording
Star2Star
VitusVet
Vonage Contact Center
Weave
Claim FetchIt and update features and information
Claim FetchIt and update features and information
Claim IntraVet and update features and information
Claim IntraVet and update features and information