FetchIt vs. IntraVet Comparison


FetchIt	IntraVet Patterson Veterinary	+	+
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About Intuitive software that retrieves client information at the time of an incoming call. Fetchit works seamlessly with your Practice Management Software (PMS) and phone system to pull up a patient’s comprehensive chart as soon as the phone rings. Save time, improve customer service, and build relationships to keep customers coming back! Save an average of 37 seconds per call, by having the chart readily available. Easily update or create customer information when they call, using our software. Schedule staff more efficiently with reporting on call volume per day, hour or CSR. Use our notifications to pull up client information within your PMS. By the time you’re done with your greeting, you will have the patient’s chart pulled up and all the information you need to help that client. Customer not in your database? No problem. You’ll have the option to copy their contact information and create a chart or to update an existing client’s chart.	About IntraVet is a complete and comprehensive practice management software that is full-featured, customizable and easy to use. With IntraVet, you can go paperless, integrate lab results and images and use e-records to streamline patient data and your workday. IntraVet is backed by the best service and support team in the industry – from installation to quarterly updates – to keep you always up to date. Create color-coded appointments, then drag and drop to lengthen or shorten the appointment time. New Visit templates include custom SOAPs for each type of appointment as well as the plan and invoice charges anticipated. Includes Recall Generator, which helps you find patients who need a dental, who haven’t been spayed or neutered, or to email or send postcard to those who are taking heartworm medicine.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses seeking for a software that retrieves client information at the time of an incoming call	Audience Veterinarians looking for a Practice Management software
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.0 / 5 ease 2.0 / 5 features 2.0 / 5 design 1.0 / 5 support 2.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Really nice people on the support line. 5 minute appointment increments. Easy to make a client inactive. Easy to make a pet inactive. Easy to change inventory code. Cons The new version is slow and crashes frequently. It has an abundance of system glitches and so far upgrades do not include fixes. Items like patient labels have vaccines month and date but no year. When searching for a female dog in the system all male dogs show on the search. The inventory re-order includes items already ordered in the purchase order even though you check of the box to not include. New system does not have a decent audit program. The classic version of the program audit was far superior. The support went from 24 7 (pay extra) to not available except Mon- Friday during the day. If your system crashes and you pay for there back up system they may not be available to back you up since they do not have 24/7 service.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information FetchIt Founded: 2017 United States www.fetchitdata.com	Company Information Patterson Veterinary Founded: 1986 United States www.pattersonvet.com/software/practice-management/intravet
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Categories Call Tracking Supported Veterinary Supported Veterinary Practice Management Supported	Categories Veterinary Supported Veterinary Appointment Scheduling Supported Veterinary Practice Management Supported
	Veterinary Features Appointment Reminders Not Supported Appointment Scheduling Supported Billing & Invoicing Supported Boarding Management Supported Image Storage Supported Inventory Management Supported Patient Records Supported Prescription Management Supported Treatment Plans Supported
Integrations 3CX Supported AVImark Supported Cornerstone Software Supported Digitail Supported FreeSWITCH Supported Impromed Supported Next In Line Not Supported PetDesk Not Supported RingCentral Automatic Call Recording Supported Star2Star Supported VitusVet Not Supported Vonage Contact Center Supported Weave Not Supported Show More Integrations View All 9 Integrations	Integrations 3CX Not Supported AVImark Not Supported Cornerstone Software Not Supported Digitail Not Supported FreeSWITCH Not Supported Impromed Not Supported Next In Line Supported PetDesk Supported RingCentral Automatic Call Recording Not Supported Star2Star Not Supported VitusVet Supported Vonage Contact Center Not Supported Weave Supported Show More Integrations View All 4 Integrations
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