Related Products
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About
FeedbackRobot is an AI-powered, 24/7 customer feedback agent that never sleeps, dedicated to boosting customer retention and reputation management. By connecting specialized "Skills" to any business system—including Shopify, standard CRMs, manual spreadsheets, or physical QR codes—the platform automatically pulls in reviews and manages the entire response lifecycle. FeedbackRobot identifies top-tier feedback to generate social media graphics automatically and drafts professional resolutions for negative experiences, ensuring your brand is protected and your customers are heard around the clock.
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About
Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
All industries
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Audience
Companies and organizations in need of a cloud-based transactional feedback platform
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFeedbackRobot
Founded: 2010
United States
www.feedbackrobot.com
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Company InformationeTrusted
Germany
enterprise.etrusted.com
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Categories |
Categories |
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Integrations
Shopify
Not Supported
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