FeedbackFive

FeedbackFive

eComEngine
+
+

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About

Automate your requests through Amazon Buyer-Seller Messaging or the Request a Review messaging system. Improve your feedback score, rank higher, and sell more! FeedbackFive® allows you to trigger official Amazon rating requests using the same system behind the Request a Review button in Seller Central. This allows you to send requests that are 100% compliant with Amazon's policies, control the exact timing of requests, automatically send requests in the buyer's preferred language, customize timing by ASIN, and exclude certain orders. Easily monitor your ASINs and competitor ASINs, starting as low as $0.05 per product you track. Amazon review management available on all FeedbackFive plan levels. Stop wasting time refreshing your screen in Amazon Seller Central for new feedback or constantly checking all of your products for new positive or negative reviews. FeedbackFive monitors this for you and can send you or your entire team instant alerts or a daily digest.

About

Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution to automate their requests through Amazon buyer-seller messaging system in order to improve their feedback score

Audience

Companies in need of an all-in-one review management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

eComEngine
Founded: 2007
United States
www.ecomengine.com/feedbackfive

Company Information

1440
Founded: 2009
United States
www.1440.io/reputation-studio/

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal
EmbedReviews

EmbedReviews

EmbedSocial
HighFive

HighFive

Lonesome Labs

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Amazon
Amazon Web Services (AWS)
Salesforce

Integrations

Amazon
Amazon Web Services (AWS)
Salesforce
Claim FeedbackFive and update features and information
Claim FeedbackFive and update features and information
Claim Reputation Studio by 1440 and update features and information
Claim Reputation Studio by 1440 and update features and information