Unwrap

Unwrap

Unwrap.ai
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About

Feedback1 is AI-first product feedback software for B2B SaaS. AI reads every request from widgets, portals, email, and integrations, tags it, clusters themes, and drafts what to build. Product teams prioritize with votes, CRM context, and OKRs. Customer success sees which accounts asked, then closes the loop when it ships through a public roadmap, changelog, and in-app banners. MCP, REST API, and webhooks let teams query feedback from Claude or Cursor. Cloud-hosted.

About

Unwrap is an AI-powered customer intelligence platform that transforms unstructured customer feedback into actionable insights. By aggregating data from various sources, Unwrap's proprietary AI technology analyzes, tags, and consolidates feedback, delivering critical insights promptly and regularly. The platform features a dashboard that automatically uncovers key insights and rising trends, a feedback assistant that allows users to chat with AI to analyze and drill into insights across their portfolio, real-time alerts for rapidly trending anomalies and breached thresholds, a feedback responder to inform customers about shipped solutions directly within the platform, comprehensive reporting tools to apply insights to roadmaps and accelerate improvements, and an API for easy integration of public, private, and custom feedback sources.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS product managers, product teams and customer success teams

Audience

Product managers and customer experience teams seeking a solution to analyze unstructured customer feedback to inform product development and enhance user satisfaction

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$99/month
Free Version Not Supported
Free Trial Supported

Pricing

$12,000 per year
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Feedback1
Founded: 2025
Cyprus
feedback1.ai

Company Information

Unwrap.ai
Founded: 2022
United States
www.unwrap.ai/

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs

Categories

Customer Feedback Supported

Categories

AI Tools Supported
Customer Feedback Supported

Integrations

Airbnb Not Supported
Alexa Not Supported
App Store Not Supported
Capital One Merchant Services Not Supported
GitHub Not Supported
Google Calendar Not Supported
Intercom Not Supported
Model Context Protocol (MCP) Supported
Okta Not Supported
Reddit Not Supported
Snowflake Not Supported
Zendesk Not Supported

Integrations

Airbnb Supported
Alexa Supported
App Store Supported
Capital One Merchant Services Supported
GitHub Supported
Google Calendar Supported
Intercom Supported
Model Context Protocol (MCP) Not Supported
Okta Supported
Reddit Supported
Snowflake Supported
Zendesk Supported
Claim Feedback1 and update features and information
Claim Feedback1 and update features and information
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Claim Unwrap and update features and information