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About

Product teams at growing SaaS companies hear from customers in many places: support chats, sales calls, Slack threads, email and in-app comments. Feedback1 brings those requests into one inbox and uses AI to cluster related problems, showing how many customers raised each one and which accounts are behind it. Planned work can be pushed to Jira, Azure DevOps or YouTrack and shown on a public roadmap. When it ships, Feedback1 publishes a changelog entry and notifies the customers who asked. It also offers a customer portal, REST API, webhooks, an MCP server for AI assistants, and notifications to Slack, Google Chat and Telegram.

About

Feedback arrives vague, missing key details and requiring endless back-and-forth. Flowback fixes this with AI powered conversations that capture all the context you need to fix, create or improve your product. Flowback was built for builders and product teams that need to move fast. Flowback lets your setup feedback channels for internal or external users, providing a custom URL for feedback collection. Tailor the AI agent to ask the questions you need most. Flowback removes the missing details and context your feedback often arrives without. Integrates with Linear and Slack.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS product managers and customer success teams

Audience

For founders and product teams working with non-technical users.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99/month
Free trial available; paid plans from $99/month.
Free Version Not Supported
Free Trial Supported

Pricing

$15/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback1
Founded: 2025
Limassol, Cyprus
feedback1.ai

Company Information

Flowback
Founded: 2026
United Kingdom
www.flowback.co

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Slack Supported
Azure DevOps Supported
Intercom Supported
Jira Supported
Linear Not Supported
Model Context Protocol (MCP) Supported
YouTrack Supported

Integrations

Slack Supported
Azure DevOps Not Supported
Intercom Not Supported
Jira Not Supported
Linear Supported
Model Context Protocol (MCP) Not Supported
YouTrack Not Supported
Claim Feedback1 and update features and information
Claim Feedback1 and update features and information
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Claim Flowback and update features and information