Related Products
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About
However you measure success, set up your key performance indicators in Feed it Back and it will gather the data to tell you how customers are feeling about your business. Our dashboard shows how you’re performing across your estate, by region, by the venue, in absolute detail. You can see what customers love and exactly where they think you can improve to keep them coming – so they recommend you to others. Our experts will also become part of your team, highlighting trends, making sure you don’t miss subtle details and sharing insights to help you build your reputation. Collect your customers’ opinions with beautifully branded, highly customizable and super smart surveys. Fast, intuitive and streamlined for maximum volume and minimum abandon rate. Online reviews are a great source of insight for fine-tuning your operation. By responding to reviews, you boost your brand’s online presence making sure readers know that you act on their opinions.
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About
Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. If you don’t have many customer's contact information, we provide web page integration for lead generation and app support for in-person kiosk needs. Once you have entered your customer into the system, they can then receive ongoing messages for marketing purposes. Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process easy for them and for you. Ratings help to increase your presence on the web and give potential customers a positive outlook on what they will experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer experience dashboard for hospitality operators
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Audience
Customer loyalty platform for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFeed It Back
Founded: 2008
United Kingdom
feeditback.com
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Company InformationRatesight
Founded: 2016
United States
ratesight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
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Integrations
Access EPoS
Mosaic by MethodWorx
Vita Mojo
me&u
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