Related Products
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About
However you measure success, set up your key performance indicators in Feed it Back and it will gather the data to tell you how customers are feeling about your business. Our dashboard shows how you’re performing across your estate, by region, by the venue, in absolute detail. You can see what customers love and exactly where they think you can improve to keep them coming – so they recommend you to others. Our experts will also become part of your team, highlighting trends, making sure you don’t miss subtle details and sharing insights to help you build your reputation. Collect your customers’ opinions with beautifully branded, highly customizable and super smart surveys. Fast, intuitive and streamlined for maximum volume and minimum abandon rate. Online reviews are a great source of insight for fine-tuning your operation. By responding to reviews, you boost your brand’s online presence making sure readers know that you act on their opinions.
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About
Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. If you don’t have many customer's contact information, we provide web page integration for lead generation and app support for in-person kiosk needs. Once you have entered your customer into the system, they can then receive ongoing messages for marketing purposes. Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process easy for them and for you. Ratings help to increase your presence on the web and give potential customers a positive outlook on what they will experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Customer experience dashboard for hospitality operators
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Audience
Customer loyalty platform for companies
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFeed It Back
Founded: 2008
United Kingdom
feeditback.com
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Company InformationRatesight
Founded: 2016
United States
ratesight.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Not Supported
Sentiment Analysis
Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
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Integrations
Access EPoS
Supported
Mosaic by MethodWorx
Supported
Vita Mojo
Supported
me&u
Supported
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Integrations
Access EPoS
Not Supported
Mosaic by MethodWorx
Not Supported
Vita Mojo
Not Supported
me&u
Not Supported
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