SmartSIPIntraNext Systems
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Related Products
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About
Connect fax machines to premise-based fax servers to get more features. Connect fax machines directly to VoIP providers with HTTPS for true reliability and security. Finally, a reliable way to connect fax machines to VoIP. The new Fax ATA uses HTTPS to securely send faxes in real-time over any data connection (internet, cellular, and satellite) and delivers new features and functionality to the fax machine including automatic fax archiving and email notifications. FaxBack's fax machine solutions for VoIP are designed from the ground up to meet today's business VoIP and Internet connectivity requirements. Enables companies to connect fax machines to a premise-based fax server or to a VoIP provider. FaxBack Fax machine solutions add features to the fax machine similar to how VoIP added features to the phone: receive fax notification via email and track, archive, and manage faxes through the fax server or service provider control panel.
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About
SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises and businesses searching for a solution to connect fax machines to premise based fax servers
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Audience
Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFaxBack
United States
faxback.com
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Company InformationIntraNext Systems
United States
intranext.com/solutions/smartsip
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Categories |
Categories |
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Integrations
Avaya Experience Platform
Not Supported
Cisco CX Cloud
Not Supported
Microsoft Excel
Supported
Microsoft Exchange
Supported
Microsoft Office 2021
Supported
Microsoft PowerPoint
Supported
OpenPro ERP
Supported
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Integrations
Avaya Experience Platform
Supported
Cisco CX Cloud
Supported
Microsoft Excel
Not Supported
Microsoft Exchange
Not Supported
Microsoft Office 2021
Not Supported
Microsoft PowerPoint
Not Supported
OpenPro ERP
Not Supported
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