Fastviewer vs. ezTalks Comparison


Fastviewer Fastviewer UK	ezTalks	+	+
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About Whether online meetings, interactive web conferencing or online training, FastViewer Instant Meeting is the solution for every kind of online collaboration. Work with up to 100 participants on new business strategies, balance budgets, or host webinars, no matter where you are. Long journeys to your partners and customers can save you in the future, we give you the most precious good ever: time. You want to improve your service? Instant Meeting gives you the ability to engage customers and employees alike with rich support capabilities! With this FastViewer application you decide on a solution package that offers you all the important functions for a successful online collaboration, from the online presentation through the team meeting to live support. Yes, communicating can really be that easy! All it takes is one click to launch the moderator module and you can start to organise your very first meeting.	About ezTalks is specialized in providing reliable web conferencing and video conferencing solutions. It offers easy, reliable and productive software with powerful features such as HD video/ audio Chat, IM, screen sharing, record and whiteboard, etc. It also offers high-quality video conferencing devices which are integrated with software and deliver the simple and ultimate meeting & webinar experience. ezTalks aims to make your meetings and webinars easier and more collaborative.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies and teams seeking a tool to manage meetings, webinars and online conferences	Audience Anyone who wants a web conferencing and webinar solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30 per month Free Version Not Supported Free Trial Not Supported	Pricing $13 per month per host Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 4.9 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros EzTalks is a complete afternoon platform to be able to make a connection and communicate with your partners, clients and colleagues, its breadth when it comes to offering a great stable communication, it offers the possibility of creating video conferences, creating meetings and everything in real time, so that there is quite versatile communication. What I like the most about this platform is that it allows me to share screens and documents, screen sharing is quite important for us, during each video conference sometimes it is necessary to share my computer screen, and I can do it with just Just one simple step, all participants in the video conference will be able to view the screen share. Another positive feature is that when sharing documents or files, all this will appear reflected in a section of the videoconference, so that all participants can access those files without having to send them individually, this is an important function due to because it helps us share files during each video conference without having to waste so much time sharing them individually. Another positive point is that the video quality is superior to HD, in this way you will be able to have a fairly stable communication and you will feel comfortable with an unbeatable quality, the audio quality is also good. For us, general communication within our company plays a very important role and is what helps all of us to interact, share ideas, hold meetings and share information constantly. ezTalks played an important role in carrying out that communication that we were looking for both for our Sales sector and for other sectors within the real estate company. It is a very well developed video conferencing platform, its UI in general is quite easy to use, it uses a fairly simple design very similar to platforms such as Zoom, in addition, the design is very well organized, with the sections very well organized. The most outstanding positive characteristics during my experience were the following: - The video quality and audio quality offered by ezTalks is truly incomparable with other platforms that offer video conferencing services, since the video quality automatically adapts to the user's requirements. If a user has a good and stable network capacity, the ezTalks system will provide a quality higher than 1080p, but if they have a slightly poor connection, the quality will automatically adjust and decrease until the video conference is visibly smooth. I have seen this automated functionality for video quality on very few platforms, most only offer manual video quality settings. - The stability of the chat system within the videoconferences is quite good, all users will be able to interact from this chat just by entering the videoconference, they will be able to send images, attached files and even some type of document through this chat. It is important to note that the transfer of documents is done through this chat, all files are shared with the participants through this means, there is no separate function. The chat system allows you to modify permissions to speak, this is excellent since we avoid mass participation, and we regulate messages, we can allow specific people to speak with just one click, and we can activate the chat in general with one click, I I love being able to configure the chat and add permissions to speak in it. - The general functionality of the ezTalks app for mobile devices is completely good, this app weighs very little for both Android and iOS devices, its weight is really minimal and this helps this App not to interrupt the general storage of the device. It is also important to highlight that the behavior of the App is fantastic, its consumption in the device's RAM card is quite low, so you can have several applications open while you make a videoconference. Also, from this App you can access other applications and keep the videoconference in a background window, this function is great since I can participate in a videoconference and at the same time open other platforms without my camera transmission and my transmission of audio is interrupted, everyone can still see me while I use other applications. - All videoconferences can be recorded and stored both in the ezTalks cloud and in a folder within the computer or device used. The video recording within this platform can be done automatically or manually, you can choose which specific video conferences you want to record, just press a button to activate the recording, but you can also activate the automatic recording from the configuration center, this is fantastic , activating automated recording helps you to have a copy of all the videoconferences without having to activate any button. In addition, the storage space of the ezTalks cloud is large, so you can store several copies of the recordings without any problem. Carrying out videoconferences and meetings has been easier after the arrival of ezTalks in our sector and other sectors of the company. For us, ezTalks has had a strong impact, allowing us to hold videoconferences for all occasions without any type of restriction. What I liked the most is that it allows me to share the screen during the videoconference session, this function has become extremely important since it has allowed me to show specific things that I have on my computer, all the participants in the videoconference can view my shared screen without any limit. I also really love the synchronization of the audio and video and the quality that they have, the video is far superior to many other video conferencing platforms and allows all the participants to see me clearly. Another of the things that I really like is the instant and real-time messaging of the videoconference, there are many softwares that do not allow the participants to speak through chat in a videoconference, but in ezTalks this does not happen, you can speak freely through this chat. ezTalks is a nice video conferencing software. - Multi-platform software is available for easy accessibility. - Clean interface and video quality. - Simple and cost-effective. Provides great features (screen sharing, and meeting schedule) (+) Mobile app to connect and join meetings. (+) Screen sharing and screen recording features are great. (+) Great video and user-friendly interface. (+) Chat and message to talk without audio. Cons Messaging within each videoconference is one of the functions offered by this platform, I really do not have a complaint regarding the general operation of this chat, because it is quite stable and helps communication to be in real time, however one One of the negative things that you do not notice is that this Chat cannot be regulated by the administrators of the videoconference, this causes that in some moments the participants write many messages and it becomes a mess, it would be excellent if the administrators or collaborators of the videoconference can regulate these messages, in this way we would have a greater order within the messaging of each videoconference. On several occasions the Chat of our video meetings has gotten out of control and this has caused a disaster, so we demand that this feature be implemented as soon as possible. Within our experience, some negative factors arose ranging from the general functioning of the platform, to the ezTalks customer service system, so I will mention the most outstanding negative characteristics which affected our general performance within the platform, these were : - The customer support team that offered us ezTalks was not beneficial enough for us. When we started using this platform, several doubts arose about how we should send the invitations for each videoconference, however, the response period of the support team exceeded 48 hours, we received a rather late response to our little doubt. The support team is not active 24 hours a day, that is a real problem since when you have any questions regarding the platform, you will not receive an immediate response and you will have to solve the problem yourself. - Another problem that we noticed is that it was not possible to control any computer through a remote connection within the videoconference. On other video conferencing platforms, there may be screen sharing between video conference participants, and they can control another participant's screen, however, this is not possible on ezTalks, currently on this platform only screen sharing is possible. simple screen, you can't control that shared computer, and this is a missing and necessary function within the platform, I hope they can implement it as soon as possible. - Reminders cannot be sent for pre-scheduled video conferences. When a videoconference is scheduled by a person in charge, the recipients must be placed for the invitations that will be sent directly by email, these invitations are received instantly, however, it would be excellent to be able to send reminders when there are a few days left for the videoconference starts, in addition, it would also serve to send notifications minutes before starting it. This function of sending reminders would help the assistance we have in our videoconferences to benefit in a certain way, currently we do some small reminders to our employees and clients manually. As I mentioned before, there are two missing features within this platform to make my experience more seamless, features that seem to be a bit simple but could really change the direction of our use and make our video conferences more complete. One of the main problems in ezTalks is that you cannot make individual calls to communicate with a specific person, this is quite worrying, since in other software such as Zoom or Skype, direct calls can be made and at the same time videoconferences. I would love for ezTalks to allow me to call my work colleagues, this would allow us to organize ourselves in a better way and have a more private communication. Another thing I don't like about ezTalks is that it only allows video conferences to have a limit of 100 participants. It would be great to have a longer limit or have to pay an additional fee to expand the participant limit for each video conference. There isn't anything to share about the cons of this. (-) We had an overall positive experience with it.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Fastviewer UK Founded: 1996 United Kingdom www.fastviewer.co.uk	Company Information ezTalks Founded: 2014 Hong Kong www.eztalks.com
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Categories Collaboration Supported Presentation Supported Video Conferencing Supported Web Conferencing Supported	Categories Audio Conferencing Supported Meeting Supported Screen Sharing Supported Video Conferencing Supported Virtual Event Platforms Supported Web Conferencing Supported Webinar Supported Whiteboard Supported
Video Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Not Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Not Supported Mobile Access Supported On-Demand Webcasting Not Supported Presentation Streaming Not Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Not Supported Screen Sharing Supported Two-Way Audio & Video Not Supported Video Conferencing Supported Whiteboard Not Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Presentation Features 3D Objects Not Supported Animations & Transitions Supported Audio Content Supported Collaboration Tools Not Supported Content Library Not Supported Customizable Templates Supported Media Library Supported Offline Editing Not Supported Offline Presenting Not Supported Screen Sharing Supported Search/Filter Supported Templates Not Supported Video Content Supported	Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Show More Features Meeting Features Action Item Tracking Not Supported Agenda Management Supported Attendee Management Supported Board Meetings Supported Committee Meetings Supported Internal Meetings Supported Invitation Management Supported Legislative Meetings Supported Materials Management Supported Meeting Feedback Not Supported Meeting Preparation Tools Supported Meeting Room Booking Supported Minutes Management Supported Post-Meeting Tools Supported Scheduling Supported Travel Management Supported Voting Management Supported Screen Sharing Features Annotations / Drawing Tools Not Supported Desktop / Browser Sharing Supported Mobile Screen Sharing Supported Presenter Control Management Not Supported Remote Control Not Supported Screen Capture Not Supported Screen Mirroring Not Supported Screen Recording Not Supported Virtual Event Platforms Features Alerts/Notifications Supported Attendee Management Supported Customizable Branding Supported Event Management Not Supported File Sharing Supported Lead Capture Not Supported Live Audio/Video Chat Supported Live Text Chat Supported Mobile Access Supported Moderation Not Supported Pre-made Templates Not Supported Presentation Tools Supported Q&A Not Supported Reporting/Analytics Supported Social Media Promotion Supported Surveys/Polls Not Supported Virtual Booths Not Supported Virtual Lobby Not Supported Webinar Features Alerts/Notifications Supported Customizable Branding Supported Event Management Not Supported Live Chat Supported Multi-Presenter Supported On-Demand Webinars Supported Polls / Voting Supported Q & A Not Supported Reporting/Analytics Supported Screen Sharing Supported Social Media Promotion Supported
Integrations Desktop.com Supported Microsoft Outlook Not Supported YachtSys Supported View All 2 Integrations	Integrations Desktop.com Not Supported Microsoft Outlook Supported YachtSys Not Supported View All 1 Integration
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