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About

Empower your developers, connect with your customers, and grow your business with today’s leading edge cloud platform. Deliver the best online experiences possible with our edge cloud platform, built to strengthen your current teams and technology. We move data and applications closer to your users — at the edge of the network — to help your websites and apps perform faster, safer, and at global scale. Fastly's highly programmable CDN gives you the freedom to customize delivery right at the edge. Delight your users with the content they want at their fingertips. Our powerful POPs, driven by solid-state drives (SSDs) and hosted in well-connected locations around the world, help us keep more content in cache longer for fewer trips to the origin. Instant Purge and batch purging with surrogate keys let you cache and invalidate highly dynamic content with a mean purge time of 150 milliseconds*. Serve headlines, inventory, or weather forecasts that are always up to date.

About

A virtual waiting room is a page that holds visitors away from a busy website and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too. Fair virtual waiting rooms pass visitors back in first-come, first-served order. A good virtual waiting room should also keep the visitor fully informed of their progress and remaining wait. There's nothing worse for your business than a crashed site. High-demand sales don't just damage your servers, they damage your reputation. Protect your customers' goodwill with a smooth branded journey. Show your customers that fairness matters with our proprietary first-in, first-out virtual waiting room technology, invented by us and originally patented in 2004.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Organizations that need a powerful CDN solution

Audience

Companies and businesses seeking a solution to handle peaks in traffic or busy onsales without website crashes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
You can create a Virtual Waiting Room on our Free Tier right now. Our Free Tier gives you more than any other Virtual Waiting Room provider, and is ideal if you want to try out Queue-Fair, with full Portal access and a range of branding options for your Queue Pages included. You won't find a more comprehensive free Virtual Waiting Room or free online queue offering anywhere.

If you are running a busier website or mobile app, require full HTML control, need multiple queues or Queue-Fair's advanced security features, then our Unlimited Service is better suited to your needs. We have a range of pricing plans to suit your use-case and offer a 25% discount guarantee against any comparable surge protection quote, so you can be sure of getting the best rates from us - full details. We are also happy to arrange a Free Trial for you.

There is no limit to the size of the queue (capacity) on either plan - Queue-Fair will queue as many people as you need, and add them to the queue as fast as they arrive.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It makes any website well optimized for users and search engines. It also adds an image optimizer which helps to reduce the loading times from the website. It secures and gives HTTPS tag for your website.

Cons

  • Fastly Cloud CDN worked outstanding for me. I highly recommend this CDN service

Pros & Cons from Real Users

Pros

  • Path-level protection of just the checkout flow; true FIFO queuing with a visible position counter; multiple simultaneous queues per event; scalper-bot filtering; setup took minutes with one line of code; usage-based pricing suits event-driven traffic spikes; responsive support.
  • I appreciate Queue-Fair’s simple portal and the transparent graphs, which provide clear insight during traffic peaks. Adjusting the queue is very straightforward, giving us a great deal of control and confidence during busy ticket sales. The API integration has been transparent and seamless, resulting in a better experience for our end users. In addition, the initial setup was very easy and was supported by a strong onboarding session.
  • Queue-Fair has become a great partner for us when it comes to managing virtual queues during periods of high demand. The platform is very easy to use, and one of the things we value most is that virtually everything can be managed through their API, without needing to constantly access the web portal. This allows us to integrate Queue-Fair much more naturally into our own processes and automation workflows. Another aspect I would especially highlight is the quality of their support. Even though we are in a different time zone, the Queue-Fair team has always been very accessible, quick to respond, and willing to help whenever we have needed assistance. The level of support and attention has been exceptional.
  • Queue-Fair provides flexible and easy-to-manage queue configuration, which allows us to adapt the setup to different traffic scenarios and business requirements. The monitoring capabilities give us good visibility into queue activity and overall performance. Integration with our existing systems has been smooth and reliable, without adding unnecessary complexity. We also particularly appreciate the quality of support the team is very responsive, knowledgeable, and provides fast and effective solutions when questions or issues arise. Requests are handled quickly, which is especially valuable during high-traffic or time-sensitive situations.
  • We are a k12 district that used QueueFair for our parking sign-up (which is a way higher intensity event than it probably sounds like). Working with them was a great experience end-to-end. It felt like we got the VIP treatment despite being a small customer. We had some unusual stuff we were trying to do as far as allowing users to save their positions in a way that was tied to their Google account, and validating that the user that signed in to enter the queue was the same one that signed up for a parking spot. Matt was ready to jump right in to the technical stuff with us on the sales call, and via email after we were a customer. There was no wading through multiple tiers of support. The technical and security guides are really through. This is a "do one thing well" kind-of company, and they do it well. I think that shows up best in the way that they have tuned the working of user-facing messaging. That might sound trivial, but it's those little differences that might mean 50-100 extra support calls on event day.

Cons

  • Nothing significant so far — it's done what we needed it to do
  • Some of the wording in the portal is not immediately clear if you are not yet familiar with everything the product can do. However, there was always enough explanation available to quickly understand what each option meant. Another minor point is that there is a lot of information and documentation available on the website. Fortunately, you certainly don't need to read all of it before you can start using the product effectively.
  • Everything has worked very well for us so far, and we haven't experienced any significant issues worth mentioning.
  • We have not experienced any significant issues or drawbacks with Queue-Fair so far. The solution has met our requirements well and has been reliable in our day-to-day use.
  • Honestly, I have no complaints whatsoever. This is a company that has spent 20+ years refining one thing. It's pretty good.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fastly
Founded: 2011
United States
fastly.com

Company Information

Queue-Fair
Founded: 2004
United Kingdom
queue-fair.com

Alternatives

Alternatives

Queue-it

Queue-it

Queue-it ApS
Queue-it

Queue-it

Queue-it ApS

Categories

API Security Supported
Caching Supported
CDN Supported
Cybersecurity Supported
DDoS Protection Supported
Firewall Supported
Image Optimization Supported
IT Security Supported
Load Balancing Supported
Log Analysis Supported
Log Management Supported
Web Accelerator Supported

Categories

CDN Features

Content Acceleration Supported
DDoS Protection Supported
Load Balancing Supported
Managed CDN Supported
Multi-CDN Switching Supported
Reporting/Analytics Supported
Software Downloads Supported
Transparent Caching Supported
Video Streaming Supported
Web Application Firewalls (WAF) Supported

Integrations

Akitra Andromeda Supported
Apple iOS Not Supported
Coralogix Supported
Do Status Supported
Fastly Next-Gen WAF Supported
Google Tag Manager Not Supported
Hanabi.rest Supported
JavaScript Not Supported
Kasada Supported
Magento Not Supported
Percy Supported
Prerender Supported
Python Not Supported
Resmo Supported
Stackreaction Supported
StatusGator Supported
URL2PNG Supported
Vantage Supported
WordPress Not Supported
Zoho Directory Supported

Integrations

Akitra Andromeda Not Supported
Apple iOS Supported
Coralogix Not Supported
Do Status Not Supported
Fastly Next-Gen WAF Not Supported
Google Tag Manager Supported
Hanabi.rest Not Supported
JavaScript Supported
Kasada Not Supported
Magento Supported
Percy Not Supported
Prerender Not Supported
Python Supported
Resmo Not Supported
Stackreaction Not Supported
StatusGator Not Supported
URL2PNG Not Supported
Vantage Not Supported
WordPress Supported
Zoho Directory Not Supported
Claim Fastly and update features and information
Claim Fastly and update features and information
Claim Queue-Fair and update features and information
Claim Queue-Fair and update features and information