FamepilotFamepilot Internet
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Related Products
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About
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered.
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About
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes looking for a Customer Experience platform
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Audience
Companies in need of an all-in-one review management platform
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFamepilot Internet
Founded: 2018
India
famepilot.com
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Company Information1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Supported
Gamification
Not Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
White Label
Not Supported
Review Management Features
Campaign Management
Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Supported
White Label
Not Supported
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Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Not Supported
Review Monitoring
Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Supported
White Label
Not Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Supported
Review Notification
Supported
Review Request
Not Supported
Sentiment Analysis
Supported
Social Sharing
Not Supported
White Label
Not Supported
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Integrations
Salesforce
Supported
Facebook
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Microsoft Excel
Supported
X (Twitter)
Supported
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Integrations
Salesforce
Supported
Facebook
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
Microsoft Excel
Not Supported
X (Twitter)
Not Supported
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