Falkon SMS

Falkon SMS

Falkon Systems
+
+

Related Products

  • Signalmash
    16 Ratings
    Visit Website
  • Notifyre
    53 Ratings
    Visit Website
  • CallTrackingMetrics
    937 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website
  • 800.com
    2,337 Ratings
    Visit Website
  • CallHub
    426 Ratings
    Visit Website
  • CallTools
    594 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • TollFreeForwarding
    3,215 Ratings
    Visit Website
  • Fathom
    7,732 Ratings
    Visit Website

About

Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.

About

eComFax is a cloud-based virtual fax and advanced messaging service that lets organizations send and receive faxes, SMS, and certified SMS from any internet-connected device. Users can work through email or the online platform without installing a fax server, maintaining dedicated phone lines, or relying on paper, toner, and physical machines. It supports remote teams by making documents available from computers, tablets, and smartphones, while centralized archives help users find sent and received communications and review their status. eComFax can also operate inside Microsoft Teams and Cisco Webex through eBot, bringing fax, SMS, notifications, traffic lists, and archives into the same environment as calls, meetings, and chat. Its RESTful API and Node.js SDK allow businesses and software providers to embed secure faxing into ERP, CRM, EHR, and other applications.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

We serve small to mid-size businesses in different industries such as restaurants, pharmacies, healthcare, real-estate companies, insurance companies, staffing and recruitment agencies, etc.

Audience

Healthcare records teams that need to exchange sensitive documents securely without maintaining physical fax infrastructure

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$14.99
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 5.0 / 5
design 5.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It's available where I need it, on my phone but also on my computer. It has groups for me to organize my clients. It has a broadcast for sending generalized messages to multiple people. I also share the number with someone else so its nice to share the ability to text easily.
  • Falkon SMS is a sleek and efficient messaging app that revolutionizes the way we communicate. With its intuitive interface and feature-rich platform, it offers a refreshing experience that leaves a lasting impression.
  • User-Friendly Interface: Falkon SMS has an intuitive and user-friendly interface. The platform is designed to be easy to navigate, allowing users to quickly set up and manage their SMS marketing campaigns without requiring extensive technical knowledge. Robust Features: Falkon SMS offers a range of features to support effective SMS marketing. It has the ability to schedule SMS campaigns, segment their audience, personalize messages, and track campaign performance through analytics and reporting tools. These features contribute to the effectiveness and efficiency of their marketing efforts. Reliable Delivery and Speed: Falkon SMS is known for its reliable SMS delivery and fast message sending capabilities. Responsive Customer Support: Falkon SMS has good responsiveness and helpfulness when it comes to addressing inquiries, troubleshooting issues, and providing guidance throughout the SMS marketing process. Competitive Pricing: Falkon SMS offers competitive pricing plans that suit various business sizes and requirements. The platform provides flexibility and scalability, allowing users to choose the plan that aligns with their specific needs and budget.
  • the simplicity in the interface and its very easy to use, also they helped me with the customisations as per my requirement. You can rely on this software.

Cons

  • Nothing so far, I thought the 2 factor authentication code was annoying but I toggled it off.
  • Falkon SMS does not integrate with popular messaging platforms like WhatsApp, Facebook Messenger, or Telegram.
  • Limited Integrations: Falkon SMS has to integrate with more third-party platforms and tools, such as CRM systems and marketing automation software, to streamline their workflow and improve efficiency. Lack of Advanced Features: While Falkon SMS offers robust features to support SMS marketing, it doesnot have more advanced capabilities, such as A/B testing, advanced personalization, and more comprehensive reporting options. Limited International Coverage: Falkon SMS primarily serves the US market, which may limit its usefulness for businesses with an international presence.
  • Nothing, had a issue once but the team is really active and helped me asap on the issue.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Falkon Systems
Founded: 2021
United States
www.falkonsms.com

Company Information

eComFax
United States
www.ecomfax.com

Alternatives

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
Falkon Chat

Falkon Chat

Falkon Systems
ExtraFax

ExtraFax

extracomm
MyFax

MyFax

J2 Global
Falkon Sign

Falkon Sign

Falkon Systems

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Cisco Webex
Microsoft Teams
Clio
Exa PACS
HP Advance
Microsoft Dynamics 365
Node.js
SAP Cloud Platform
Xerox Managed Print Services

Integrations

Cisco Webex
Microsoft Teams
Clio
Exa PACS
HP Advance
Microsoft Dynamics 365
Node.js
SAP Cloud Platform
Xerox Managed Print Services
Claim Falkon SMS and update features and information
Claim Falkon SMS and update features and information
Claim eComFax and update features and information
Claim eComFax and update features and information