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Related Products
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Falkon SMS:
About
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
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TextBox:
About
Until recently, landline VoIP and toll-free phone numbers couldn't text. Now they can have true two-way text conversations with business-class tools. Can your business landline, toll-free or VoIP number be text enabled? Most business landline VoIP and toll free telephone numbers can be activated with TextBox. Of course mobile numbers cannot because they are already text enabled. If your number is eligible and verified, activating it is a simple process that only takes minutes. If your business landline, VoIP or toll-free number is eligible, the next step is to verify that your business is the owner of the number(s) to be activated. The simplest way is for us to call you at the number to verify it is yours and send you an electronic Letter of Authorization for permission to activate the number(s).
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Falkon SMS:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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TextBox:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Falkon SMS:
Audience
We serve small to mid-size businesses in different industries such as restaurants, pharmacies, healthcare, real-estate companies, insurance companies, staffing and recruitment agencies, etc.
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TextBox:
Audience
Call centers seeking an omnichannel contact center solution to streamline operations and delight their customers
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Falkon SMS:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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TextBox:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Falkon SMS:
API
Offers API
Not Supported
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TextBox:
API
Offers API
Not Supported
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Falkon SMS:
Screenshots and Videos |
TextBox:
Screenshots and Videos |
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Falkon SMS:
Pricing
$14.99
Free Version
Not Supported
Free Trial
Supported
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TextBox:
Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
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Falkon SMS:
Reviews/
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TextBox:
Reviews/
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Falkon SMS:
Pros & Cons from Real UsersPros
Cons
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Falkon SMS:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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TextBox:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Falkon SMS:
Company InformationFalkon Systems
Founded: 2021
United States
www.falkonsms.com
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TextBox:
Company InformationTextBox
Founded: 1994
United States
www.businesstextbox.com
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Falkon SMS:
Alternatives |
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Alternatives |
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Falkon SMS:
Categories |
TextBox:
Categories |
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Falkon SMS:
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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TextBox:
SMS Marketing Features
2-Way Messaging
Not Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Not Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Not Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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| Falkon SMS: |
TextBox:
Integrations
Cisco Webex
Not Supported
Clio
Not Supported
Microsoft Teams
Not Supported
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Falkon SMS:
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TextBox:
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