Related Products
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About
Facio provides AI-native software infrastructure for specialty insurance organizations, including MGAs. Our platform, FacioMGA, supports the policy lifecycle: submission intake, risk classification, underwriting, quoting, binding, policy issuance, endorsements, billing, commissions, compliance, reporting, renewals and integrations. Customers configure products, rating rules, eligibility criteria, workflows, documents and permissions without rebuilding technology for each program. Facio offers standalone solutions for surplus-lines tax and fee calculation, SIC/NAICS classification, sanctions screening, actuarial operations and automated carrier-declination workflows. Our Org2vec technology creates an evidence-backed memory by connecting policies, contracts, financial records, assets, suppliers, cybersecurity systems and operational data, while Facio Eigen provides a zero-trust control layer that applies permissions, rules, approvals and audit trails to AI-assisted decisions and actions.
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About
General Magic is an AI messaging platform purpose-built for the insurance industry, enabling companies to automate customer workflows directly through SMS and messaging channels. It deploys customer-facing AI agents that can handle quoting, renewals, policy changes, and claims updates in real time, allowing insurers to complete operational tasks within simple text conversations instead of calls or portals. It integrates directly with policy, quote, claims, and CRM systems through APIs so conversations are grounded in live insurance data and automatically update records as workflows progress. It monitors every customer interaction and scores users on intent, frustration, and churn risk, giving teams visibility into where intervention is needed. Its core product, Cell, is designed to translate customer messages into actions across core insurance systems, asking for missing information and following up automatically.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Facio benefits MGAs, insurers, brokers, reinsurers, government agencies and other regulated organizations seeking to replace fragmented legacy systems and manual processes with configurable, auditable and securely governed AI-powered infrastructure.
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Audience
Insurance carriers, brokers, and agencies that want AI agents to automate customer service and policy workflows through SMS
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$65/mo./user + cloud
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFacio
Founded: 1600
United States
www.facio.io
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Company InformationGeneral Magic
United States
generalmagic.inc/
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Integrations
Guidewire
HubSpot CRM
Salesforce
Zoho CRM
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