IQService

IQService

Quest Analytics
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About

Your Mobile Banking Platform can be easily expanded when needed. FINANTEQ’s products and components like SuperWallet, Pocket Branch, Mobile Token and Smartwatch Starter Kit will create a full mobile experience for your customers. We specialize in delivering a complete product: starting with consulting and UX Design and ending with publishing the application in App Store and Google Play. Meet the data-driven no-code platform for extending digital banking in hours. Pocket Branch is a new contact channel for banks. It lets your customers bank through a video, audio or a text chat. The platform is created for Mobile and Web experience. SuperWallet is a set of lifestyle management services stored in a cloud. It makes your existing mobile banking app a more engaging place by letting your customer access a variety of m-commerce services without necessity of installing a number of separate applications.

About

When customers and members need real help, they call to talk to a live person. IQService is the solution community banks and credit unions use to automate, track, and document customer interactions from the contact center and the branch. IQService is a memory resident toolbar that provides access to each feature within one or two mouse clicks. Our customers tell us this software is super easy to use. While non-intrusive to the calling process, it helps contact center and branch associates quickly get answers to complex customer questions. Want to see a consolidated view of customer balances, services and the overall relationship, NO Clicks. It is right on the toolbar. IQService raises the bar by providing core banking system integration. Maybe you are using Fiserv, Jack Henry, FIS, Finastra, or other core banking systems. IQService integrates with the core banking application and automates the call research process while at the same time documenting every inbound call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks and fintechs in need of a mobile finance solution to expand their banking platform and engage customers

Audience

Call center solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FINANTEQ
Founded: 2015
Poland
finanteq.com

Company Information

Quest Analytics
Founded: 2001
United States
www.quest-analytics.com/iqservice-bank-crm-contact-center

Alternatives

WWS Mobile

WWS Mobile

Auriga

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TASKE Contact

TASKE Technology
VeriChannel

VeriChannel

VeriPark
Novopay

Novopay

Novopay Solutions
Doocat Banking

Doocat Banking

Energize Global Services
Call Center Designer

Call Center Designer

Portage Communications

Categories

Categories

Mobile Banking Features

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Integrations

Apple Pay
FIS Telephone Banking
Fusion Phoenix
Google Pay
Microsoft Outlook

Integrations

Apple Pay
FIS Telephone Banking
Fusion Phoenix
Google Pay
Microsoft Outlook
Claim FINANTEQ and update features and information
Claim FINANTEQ and update features and information
Claim IQService and update features and information
Claim IQService and update features and information