FFL Command CenterFales Guns
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Related Products
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About
FFL Command Center is locally installed Windows software for U.S. firearms dealers, with an electronic acquisition and disposition (A&D) bound book for 27 CFR Part 478 recordkeeping and digital Form 4473 workflows. Its buyer kiosk supports English and Spanish; a completed 4473 can create the related bound-book disposition. For background checks, it opens FBI NICS E-Check or a state portal for the dealer to submit the check and log results and NTN. It also offers split-payment POS, layaway, transfer fees, inventory, barcode labels, and a dealer website with live inventory and transfer requests. It imports records, including from FFL Boss, and prepares NFA eForms packets. Core bound-book, 4473, inventory and POS functions run offline, with records stored on the dealer's Windows 10/11 PC. A separate Bound Book Edition offers records and 4473 tools without the full retail suite; the full system is available monthly or as a one-time lifetime license.
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About
Toma is an AI platform that builds personalized voice agents tailored for automotive dealerships, automating high-value tasks such as appointment booking, customer inquiries, parts requests, recall scheduling, and more, aiming to act as a virtual team member that never stops working. The system supports full-store receptionist capabilities by handling inbound calls 24/7, rescheduling and confirming service appointments, transferring calls when needed, and escalating complex issues. It also proactively launches outbound campaigns (e.g., recall alerts), sends appointment reminders to reduce no-shows, and captures detailed caller context like vehicle data or part numbers to relay to staff. Toma integrates with dealership software to pull real-time data, enabling natural, low-latency conversations grounded in the dealer’s actual inventory, service offerings, and workflows.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
U.S. FFL dealers, from home-based operators to storefront gun shops.
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Audience
Dealers looking for a tool to automate customer communications, appointment scheduling, parts inquiries, and driver interactions via intelligent voice and SMS agents
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19/month
The records-only Bound Book Edition costs $19 per month for up to 250 acquisitions per year, $24 per month for up to 500, or $39 per month for up to 1,500. The full system costs $1,700 one time or $175 per month. Optional annual updates for the lifetime license cost $250 per year.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFales Guns
United States
www.fflcommandcenter.com
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Company InformationToma
Founded: 2024
United States
www.toma.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Fluid Pay
Supported
QuickBooks Online
Supported
Shippo
Supported
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Integrations
Fluid Pay
Not Supported
QuickBooks Online
Not Supported
Shippo
Not Supported
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