Expresso

Expresso

Nordis Technologies
OpenText Exstream

OpenText Exstream

OpenText
2.0 out of 5 stars
Expresso OpenText Exstream

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Expresso:

About

Move from onerous to outperform with Expresso® customer communications management. If managing critical communications is a major headache, you need Expresso®. Our one-of-a-kind cloud-based customer communications management platform can reinvent your work life and company by giving you complete control over preparing, modifying and distributing electronic and mailed billing statements, compliance letters, confirmations, newsletters, marketing pieces and other customer documents. With Expresso®, go from weeks or months for creating documents to just minutes. No more painful back-and-forth with your print or email vendor either: Next-generation technology platform integrates seamlessly with our print and mail services to let you automate and manage every step from your desktop, reaching customers and prospects more effectively to drive revenue.
OpenText Exstream:

About

Designed for omnichannel customer communication management (CCM), OpenText™ Exstream leverages the data and content that already exists within the organization to transform typical customer communications into highly-personalized, engaging customer experiences on the preferred digital and print channels, screen sizes and devices of the customer. With on-premises and cloud deployment options, Exstream is scalable to fit the needs of any department or complex enterprise environment and its accelerator packages allow for easy integration with core systems to speed key business processes. CCM software enables organizations to create, manage and deliver highly-targeted, relevant customer communications for multiple digital and print channels. This includes letters, invoices, bills, statements and other customer correspondence. The best customer communications software helps companies streamline and automate their customer communications, support customer engagement initiatives.
Expresso:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
OpenText Exstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Expresso:

Audience

Companies of all sizes in all industries that want an effective customer communications management platform
OpenText Exstream:

Audience

Organizations searching for an omnichannel customer communication management solution for optimizing customer experience
Expresso:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
OpenText Exstream:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Expresso:

API

Offers API Not Supported
OpenText Exstream:

API

Offers API Not Supported
Expresso:

Screenshots and Videos

OpenText Exstream:

Screenshots and Videos

Expresso:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
OpenText Exstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Expresso:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OpenText Exstream:

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 1.0 / 5
support 2.0 / 5
OpenText Exstream:

Pros & Cons from Real Users

Pros

  • Fast processing, but only with latin1 input charset. Facilitates teamwork, as you have to ask for help. Not much pros.

Cons

  • Convoluted interface with lots of elements that have far from self-explanatory names not matching the obtained effect. Order of execution is sprinkled all over the place. Impossible to learn by doing - you will have unacceptably high error rates. So you need inhouse experts to use it. And they need extreme discipline to not make a mess. Has every possible functionality just patched on top willy nilly somewhere. Can run on Linux, but needs a Windows server just for licensing. And development too only on Windows. Has no layer concept for visual design.
Expresso:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
OpenText Exstream:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Expresso:

Company Information

Nordis Technologies
Founded: 1989
United States
www.nordistechnologies.com/expresso
OpenText Exstream:

Company Information

OpenText
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/customer-communications-management/opentext-exstream
Expresso:

Alternatives

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OpenText Exstream:

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OpenText Exstream:
Quadient Inspire

Quadient Inspire

Quadient
4.0 out of 5 stars
Expresso:
OpenText Exstream:
Expresso:
OpenText Exstream:
Expresso:
OpenText Exstream:
M/Series

M/Series

kühn & weyh Software
Expresso:

Categories

OpenText Exstream:

Categories

Expresso:

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Email Distribution Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Supported
Template Management Supported
Video Content Supported
Expresso:

Integrations

Mediawide Personalized Video Platform Not Supported
Messagepoint Not Supported
Microsoft 365 Not Supported
OpenText Core Content Management Not Supported
OpenText Core Share Not Supported
Oracle Cloud Infrastructure Not Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
OpenText Exstream:

Integrations

Mediawide Personalized Video Platform Supported
Messagepoint Supported
Microsoft 365 Supported
OpenText Core Content Management Supported
OpenText Core Share Supported
Oracle Cloud Infrastructure Supported
SAP Cloud Platform Supported
Salesforce Supported
Expresso:
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OpenText Exstream:
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