ExpressConnectService Express
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Related Products
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About
Simplify support and increase your productivity. ExpressConnect is an all-in-one solution designed to power your data center maintenance. Let us identify failures and minimize disruptions with hardware monitoring for your server, storage, and network equipment. Skip placing service calls with automated support. 24/7 support automatically opens tickets using real-time alerts. Fault diagnosis and service insights for every ticket. Secure agentless and email-based solutions. Manage your tickets anytime from anywhere quickly and easily with ExpressConnect. Upload technical documents and share notes to collaborate directly with your engineer. Track real-time service ticket status and view history by agreement, location, or date. Place tickets in your existing ITSM with a custom integration. Accurately forecast plans for infrastructure projects and adjust maintenance coverage with the support data you need.
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About
Maximize efficiency of locate teams to ensure accuracy and profitability. Automate ticket workflows by dispersing and prioritizing tickets based on status, location, time of day, etc. Reduce liability, create documentation for work with use of photo attachments. Elevate the right tickets to reduce risk and easily identify which tickets should be prioritized for audit. One call centers are reporting a steady annual increase of locate requests across North America. To meet this challenge, your team needs reliable tools designed to streamline locate activities and deliver peak productivity. KorTerra Locate Management empowers your organization to maximize the use of your staff, reduce costs, and safely and efficiently perform locate work. Automate workflows to minimize costs associated with locator dispatch. Stay on schedule and reduce late locates with tools that ensure productivity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in search of a solution to manage their tickets, callbacks, and forecast plans
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Audience
Productivity and Risk Management solution for companies wanting to increase operational excellence
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationService Express
Founded: 1993
United States
serviceexpress.com/expressconnect/
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Company InformationKorTerra
Founded: 1990
United States
www.korterra.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
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Integrations
Datadog
HPE OneView
Nagios Core
SolarWinds Access Rights Manager
Splunk Cloud Platform
WhatsUp Gold
Zabbix
Zenoss
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