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About

At Expo Pass, we make all kinds of events all kinds of easy with our event technology platform. Our future-thinking technologies give organizers the tools to plan, track, and host any kind of event, for in-person, virtual, and hybrid. And our intuitive products are designed so organizers can hit the ground running. That doesn’t mean we’re ever out of reach though. From day one, we pair each client with a dedicated Event Success Manager. This is really just our way of saying, “We know you got this. But we’re always here if you need anything.” We get that events are more than just technology. Events are about people. And we’ve helped millions of people connect, talk, laugh, and think… Say hi anytime. Features: On-demand Badge Printing/Check-In Lead Retrieval Event Registration Virtual Events Attendance Tracking Event App

About

We're eventcloud, founded by event professionals, to lead a friendly revolution in the world of event technology. How? By offering exactly what you want. One really simple (but really smart) cloud-based platform. All the technology you need before, during, and after your event. Unified data (for greater insight). Unrivaled usability and integration. And yes, unprecedented value. Sounds good? What if registration just 'happened'? You could get online tools, on-site technology, and all the people you need in one place. Well, surprise, surprise, you can, with eventcloud. Incredibly easy to use. Incredibly fair pricing. There's no training required with eventcloud's industry-leading white–label app (Android and iOS) and human–friendly interface. No design is required thanks to a curated library of email templates. Track data and generate reports in real-time. Include one-click RSVP functionality and integrated promotions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Event Organizers looking for a flexible all-in-one event platform for In-Person, Virtual, and Hybrid Events. Features include; Badge Printing/Check-In, Lead Retrieval, Event Registration, Virtual Event Experience, Mobile Event App, Attendance Tracking, and more!

Audience

Companies and anyone seekimg a cloud-based platform to mana and plan their events

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Contact us for details!
Free Version
Free Trial

Pricing

$125
Flat rate per user. Unlimited use. No paygates.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • 1. Mobile App & web layout is great. 2. Speaker page layout is great. 3. Exhibitor Lead Retrieval. 4. Badge scanning is wonderful. 5. Registration (and support) is spot-on!!
  • I LOVED the customer service team within Expo Pass! I had ONE event manager from the time the contract was signed until the end of my event, and Tom was phenomenal and we hope to have him again next year after re-signing with Expo Pass! We had any question answered quickly and efficiently. If there was ever a day where Tom was unavailable or out of the office and I had a question, another team member would take over and answer in his absence, which made for such a seamless support team. The products for check in (ipads/printers) were easy to set up if you followed the step by step instructions! The check in process for attendees was seamless and they were all left saying "that's it??" We enjoyed the features of the app being able to provide exhibitor information, breakout presenter info/bios and add their session content for all attendees to access.
  • Ease of use, badge printing is quick and efficient. Lead retrieval works well. Art and machines are great. Helpful staff.
  • ExpoPass is literally plug and play! When there are about 750 other things you need to set up for an event, the ease of setting up registration makes SUCH a difference! I've been using ExpoPass for about a year, and after my first event, felt completely comfortable setting everything up on my own! We use the platform a little differently from how it is recommended (we still check in our attendees!), but I have seen even our mostly boomer crowd pull a tablet around and check themselves in if it's busy! It's really that easy!
  • Ease of use for the attendee. No emails to fumble through. No QR codes to Scan. Just Type your name and PRINT! It doesn't get any easier than THIS.

Cons

  • 1. No options for "add-on" pricing in Registration (i.e. if an Exhibitor wants to purchase an add-on for their level of registration). 2. No virtual attendee attendance accountability. 3. Switching between Expo Pass "Classic" and "Web" can get a little confusing. 4. No place on mobile app for area to upload venue map.
  • The only constructive feedback we provided the team was the day of, during registration, we had several attendees who had to change their emails addresses from what was utilized at registration. This caused a weird glitch when using/sending the magic link. The team was notified and aware of the issue and are currently working to rectify so it is not duplicated. This glitch made it difficult not having a point person we could call directly to speak to, as just emailing someone for help was not efficient and caused a disruption when it came time for attendees to actually attend sessions but couldn't access due to the app. Having a direct person on call that day to rectify would have been more efficient and effective I believe.
  • Web interface for stats is a little hard to use, not user friendly. We have to get some training on this.
  • A hard line is recommended, which is an extra cost at venues, but all in all, it's worth it to KNOW your registration is going to work.
  • Only downside is the badge thickness - the holes where the clamps are could be thicker.

Pros & Cons from Real Users

Pros

  • Nothing, absolutely nothing, our company has lost a lot of money working with them and absolutely didn't receive the services we were waiting for.

Cons

  • A lot. The full review with the coins you can find below, absolutely not recommend to with such company.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Expo Pass
Founded: 2015
United States
www.expopass.com

Company Information

eventcloud
Founded: 2013
United Kingdom
www.eventcloud.io

Alternatives

Alternatives

Nunify

Nunify

Nunify Tech Inc
GTR

GTR

Personify

Categories

Categories

Mobile Event Features

Abstract / Papers Management
Application Development
Attendee Profiles
Digital Agenda
Event Maps
Gamification
Mobile Check-in
Multi-Event
Networking
One-to-One Messaging
Real-time Notifications / Updates
Social Media Integration
Speaker Profiles
Sponsor Pages
Surveys / Polls

Event Check In Features

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Virtual Event Platforms Features

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Integrations

Cisco Webex
IBM Video Streaming
Resend
Stripe
Vimeo
Zapier
Zoom

Integrations

Cisco Webex
IBM Video Streaming
Resend
Stripe
Vimeo
Zapier
Zoom
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