Expo Pass vs. YesEvents Comparison


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About At Expo Pass, we make all kinds of events all kinds of easy with our event technology platform. Our future-thinking technologies give organizers the tools to plan, track, and host any kind of event, for in-person, virtual, and hybrid. And our intuitive products are designed so organizers can hit the ground running. That doesn’t mean we’re ever out of reach though. From day one, we pair each client with a dedicated Event Success Manager. This is really just our way of saying, “We know you got this. But we’re always here if you need anything.” We get that events are more than just technology. Events are about people. And we’ve helped millions of people connect, talk, laugh, and think… Say hi anytime. Features: On-demand Badge Printing/Check-In Lead Retrieval Event Registration Virtual Events Attendance Tracking Event App	About YesEvents offers a comprehensive suite of services that spans the entire conference lifecycle and ensures every detail is executed with precision. Our commitment to exceptional customer service extends beyond conventional boundaries, consistently exceeding expectations and enriching both organizer and attendee experiences. Stay connected, register more attendees, and build stronger relationships while saving time and money with YesEvents. As a premier event management company, YesEvents offers a web-based registration system specifically designed to manage conferences and meetings of all sizes. Features include online registration, call for papers, exhibit and sponsor management, interactive floor plans, mobile attendee app, mobile check-in, badging, and white glove service.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Event Organizers looking for a flexible all-in-one event platform for In-Person, Virtual, and Hybrid Events. Features include; Badge Printing/Check-In, Lead Retrieval, Event Registration, Virtual Event Experience, Mobile Event App, Attendance Tracking, and more!	Audience Ideal for conference and event planners, independent planners, associations, event management companies, non-profits, and more.
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Contact us for details! Free Version Not Supported Free Trial Not Supported	Pricing Set Up and per registration Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.7 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 4.9 / 5 ease 4.9 / 5 features 4.6 / 5 design 4.9 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros 1. Mobile App & web layout is great. 2. Speaker page layout is great. 3. Exhibitor Lead Retrieval. 4. Badge scanning is wonderful. 5. Registration (and support) is spot-on!! I LOVED the customer service team within Expo Pass! I had ONE event manager from the time the contract was signed until the end of my event, and Tom was phenomenal and we hope to have him again next year after re-signing with Expo Pass! We had any question answered quickly and efficiently. If there was ever a day where Tom was unavailable or out of the office and I had a question, another team member would take over and answer in his absence, which made for such a seamless support team. The products for check in (ipads/printers) were easy to set up if you followed the step by step instructions! The check in process for attendees was seamless and they were all left saying "that's it??" We enjoyed the features of the app being able to provide exhibitor information, breakout presenter info/bios and add their session content for all attendees to access. Ease of use, badge printing is quick and efficient. Lead retrieval works well. Art and machines are great. Helpful staff. ExpoPass is literally plug and play! When there are about 750 other things you need to set up for an event, the ease of setting up registration makes SUCH a difference! I've been using ExpoPass for about a year, and after my first event, felt completely comfortable setting everything up on my own! We use the platform a little differently from how it is recommended (we still check in our attendees!), but I have seen even our mostly boomer crowd pull a tablet around and check themselves in if it's busy! It's really that easy! Ease of use for the attendee. No emails to fumble through. No QR codes to Scan. Just Type your name and PRINT! It doesn't get any easier than THIS. Cons 1. No options for "add-on" pricing in Registration (i.e. if an Exhibitor wants to purchase an add-on for their level of registration). 2. No virtual attendee attendance accountability. 3. Switching between Expo Pass "Classic" and "Web" can get a little confusing. 4. No place on mobile app for area to upload venue map. The only constructive feedback we provided the team was the day of, during registration, we had several attendees who had to change their emails addresses from what was utilized at registration. This caused a weird glitch when using/sending the magic link. The team was notified and aware of the issue and are currently working to rectify so it is not duplicated. This glitch made it difficult not having a point person we could call directly to speak to, as just emailing someone for help was not efficient and caused a disruption when it came time for attendees to actually attend sessions but couldn't access due to the app. Having a direct person on call that day to rectify would have been more efficient and effective I believe. Web interface for stats is a little hard to use, not user friendly. We have to get some training on this. A hard line is recommended, which is an extra cost at venues, but all in all, it's worth it to KNOW your registration is going to work. Only downside is the badge thickness - the holes where the clamps are could be thicker.	Pros & Cons from Real Users Pros We received very personalized attention and our meeting planner Nichole was flexible to our needs. Nichole worked closely with us to tailor the software platform to do what we needed. She also assisted onsite during the meeting. We have been using YesEvents for both in-person and online conference for at least 6 years. We keep coming back to them because they are so easy to work with, so accommodating to the needs of our conferences, and are reasonably priced. They are always updating and improving their technology and services. We couldn't ask for a better event manager. We're staying with them! YesEvents is dedicated to their customers. They work tirelessly to make sure registration has no stone unturned, and that registration is ready to go on event day. They catch duplicates, misspellings, odd requests, etc. A big bonus is that they are able to respond to customers' questions via email or dedicated phone line. This is something that saves our small office so much time. I don't know of another service that can handle this level of customer service! Could not work with a better company. They were professional, on time and made the event go as smooth as possible. Once the program is customized it seems to work pretty well. There is a bit of a learning curve though. Cons We had a bit of a learning curve with the software they used, but it did most of the things we needed. Creating a program book from the online platform was a bit of a hassle. Off the head, I honestly can't think of a con. When we discover a glitch, they immediately have a fix. What more could you ask? I really can't think of a con for YesEvents. They make my job so much easier! I have no cons, the team was excellent and could not have been any better to work with. Some of the steps seem to way to long to get to a final result.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Expo Pass Founded: 2015 United States www.expopass.com	Company Information YesEvents Founded: 1986 United States www.yesevents.com
Alternatives YesEvents	Alternatives EventMobi
GTR Personify	Azavista
High Attendance	Evenium Net Evenium
vFairs	Eventzilla
Whova View All	A2Z Events Personify View All
Categories Event Check In Supported Event Management Supported Lead Retrieval Supported Mobile Event Supported Registration Supported Virtual Event Platforms Supported	Categories Conference Supported Event Management Supported Mobile Event Supported Registration Supported
Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported Mobile Event Features Abstract / Papers Management Not Supported Application Development Not Supported Attendee Profiles Supported Digital Agenda Supported Event Maps Supported Gamification Not Supported Mobile Check-in Not Supported Multi-Event Supported Networking Supported One-to-One Messaging Not Supported Real-time Notifications / Updates Supported Social Media Integration Not Supported Speaker Profiles Supported Sponsor Pages Supported Surveys / Polls Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Not Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Not Supported Marketing Management Not Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported Show More Features Event Check In Features Attendee Segmentation Supported Badge Printing Supported Data Import / Export Supported Data Synchronization Supported Guest List Management Supported Guest List Search Not Supported Lead Capture Supported Multi-Event Supported QR Codes Supported Reporting/Analytics Supported Ticketing Supported Virtual Event Platforms Features Alerts/Notifications Supported Attendee Management Supported Customizable Branding Supported Event Management Supported File Sharing Supported Lead Capture Supported Live Audio/Video Chat Supported Live Text Chat Supported Mobile Access Supported Moderation Supported Pre-made Templates Supported Presentation Tools Not Supported Q&A Supported Reporting/Analytics Supported Social Media Promotion Not Supported Surveys/Polls Not Supported Virtual Booths Supported Virtual Lobby Supported	Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Not Supported Mobile Event Features Abstract / Papers Management Not Supported Application Development Not Supported Attendee Profiles Supported Digital Agenda Supported Event Maps Supported Gamification Not Supported Mobile Check-in Supported Multi-Event Not Supported Networking Supported One-to-One Messaging Not Supported Real-time Notifications / Updates Supported Social Media Integration Not Supported Speaker Profiles Supported Sponsor Pages Supported Surveys / Polls Not Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Not Supported Class Registration Not Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported Show More Features Conference Features Abstract Management Supported Attendee Management Supported Badge Management Supported Catering Management Not Supported Client Management Supported Registration Management Supported Social Promotion Supported Space / Room Setup Not Supported Speaker Management Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Not Supported
Integrations Zoom Supported Adobe Marketo Engage Not Supported Authorize.Net Not Supported Campaign Monitor Not Supported Cisco Webex Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported IBM Video Streaming Supported Payflow Payment Gateway Not Supported Pigeonhole Live Not Supported Salesforce Not Supported Stripe Not Supported Vimeo Supported Zapier Supported Zoom Webinars Not Supported Show More Integrations View All 5 Integrations	Integrations Zoom Supported Adobe Marketo Engage Supported Authorize.Net Supported Campaign Monitor Supported Cisco Webex Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported IBM Video Streaming Not Supported Payflow Payment Gateway Supported Pigeonhole Live Supported Salesforce Supported Stripe Supported Vimeo Not Supported Zapier Not Supported Zoom Webinars Supported Show More Integrations View All 11 Integrations
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