Expert Texting

Expert Texting

2.3 out of 5 stars
Texting Base

Texting Base

3.0 out of 5 stars
Expert Texting Texting Base

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Expert Texting:

About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.
Texting Base:

About

Texting Base is a spam-free cloud-based text marketing software that is suitable for mid-sized and large companies. Texting Base offers features such as group texting, campaign management, personalized campaigns, and message scheduling. With Texting Base's scheduled messaging feature, users can send campaigns at predefined times. Texting Base also features smart groups that enables users to tag individuals in the contact lists based on their attributes.
Expert Texting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Texting Base:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Expert Texting:

Audience

B2B companies looking for an SMS Marketing platform
Texting Base:

Audience

mid-sized and large companies
Expert Texting:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Texting Base:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Expert Texting:

API

Offers API Supported
Texting Base:

API

Offers API Not Supported
Expert Texting:

Screenshots and Videos

Texting Base:

Screenshots and Videos

Expert Texting:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Texting Base:

Pricing

$50.00/month/user
Starting price $50.00/month/user
Free Version Supported
Free Trial Supported
Expert Texting:

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5
Texting Base:

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 2.5 / 5
design 3.0 / 5
support 3.0 / 5
Expert Texting:

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.
Texting Base:

Pros & Cons from Real Users

Pros

  • NOTHING. I never used the services. It was the first one to pop up, when I found another company they would not refund me. POOR DECISION! DO NOT SUPPORT THEM plenty of companies out there.
  • I've been with Texting Base for 4 years. If I ever had an issue, they've made it right. Their customer service keeps me as a client. I've had several emergencies, that were my fault but they've handle it, even late at night.

Cons

  • I signed up, but found another program that was easier and cheaper. I tried canceling, within a day or two, never sending 1 text and I was told that I could not cancel. I will be losing my $200. The excuse was that they use a 3rd party for all transactions and they don't give refunds. I find this policy horrible and unfair. I don't recommend this company to anyone, KEEP SEARCHING. They should run a fair and honest business, They don't, DO NOT SUPPORT THEM.
  • There are cheaper services but I feel there is loss in customer service with others that make this company worth continuing doing business with. I wish they had a one time payment option in addition to the subscription. Offer a worthwhile discount with a subscription to make it worth it, but also be able to pay without subscribing. I use the service 8 months out of the year. If they had this option my review could be stronger.
Expert Texting:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Texting Base:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Expert Texting:

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com
Texting Base:

Company Information

Texting Base
Founded: 2012
United States
www.textingbase.com
Expert Texting:

Alternatives

Contact Cloud

Contact Cloud

Bipath Software
Texting Base:

Alternatives

UltraSMSScript

UltraSMSScript

5.0 out of 5 stars
Expert Texting:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
Texting Base:
TXT180

TXT180

4.9 out of 5 stars
Expert Texting:
Texting Base:
txtsignal

txtsignal

Seventh Compass
5.0 out of 5 stars
Expert Texting:
Texting Base:
Expert Texting:
The SMS Works SMS API

The SMS Works SMS API

The SMS Works
Texting Base:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
Expert Texting:

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported
Texting Base:

Categories

Bulk SMS Supported
SMS Marketing Supported
Expert Texting:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Texting Base:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported
Expert Texting:

Integrations

No info available.
Texting Base:

Integrations

No info available.
Expert Texting:
Claim Expert Texting and update features and information
Claim Expert Texting and update features and information
Texting Base:
Claim Texting Base and update features and information
Claim Texting Base and update features and information