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About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.

About

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B companies looking for an SMS Marketing platform

Audience

Businesses of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Version
Free Trial

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.

Pros & Cons from Real Users

Pros

  • We needed a text alert system for our company of 160 employees but didn't want to spend a fortune and have some overly complicated system. Text Magic checked all boxes. It is very simple to use, web based, low cost, pay as you go, no subscriptions, no strings. We love it!!!
  • Textmagic is a great tool for communicating with all employees in my company or all employees in certain departments. I can schedule those group texts in advance or do them on the fly. It is so easy to use.
  • Very easy to use and so far meets my requirements. I like the live results and that you can also use this system for email marketing as well.
  • Email to sms gateway seems reliable and has worked well for us. I hope it continues to be a solid product.
  • Very easy to use, great app too. Very straight forward and does not require a lot of information, just what you need.

Cons

  • None! We have no cons to report. Setup and verification took a few days but that's a regulatory thing. After that - Smooth sailing.
  • There aren't any cons. The designers seemed to think of everything.
  • So far I have not found anything that I don't like.
  • I contacted support twice in the last 2 weeks, one via website, and one via email. No response.
  • Nothing so far. Everything seems to be very straight forward.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com

Company Information

Textmagic
Founded: 2001
United Kingdom
www.textmagic.com

Alternatives

Contact Cloud

Contact Cloud

Bipath Software

Alternatives

The SMS Works SMS API

The SMS Works SMS API

The SMS Works

Categories

Categories

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Integrations

AccessOwl
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Shopify
VEVS Car Rental Software
Workers by Delos
Wufoo
Zapier
Zoho Directory
leadpops

Integrations

AccessOwl
Cognito Forms
DentalTap
Easyflow
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Integrately
Raklet
RegFox
Shopify
VEVS Car Rental Software
Workers by Delos
Wufoo
Zapier
Zoho Directory
leadpops
Claim Expert Texting and update features and information
Claim Expert Texting and update features and information
Claim Textmagic and update features and information
Claim Textmagic and update features and information