Site24x7 StatusIQManageEngine
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Related Products
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About
Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution.
Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release.
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About
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Major Incident Management, Critical Incident Management, Business Continuity Teams, Customer Support
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Audience
Software teams
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$9 per month
Billed annually
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationExigence
Founded: 2015
Israel
www.exigence.io
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Company InformationManageEngine
Founded: 2006
India
www.site24x7.com/statusiq/
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Alternatives |
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Categories |
Categories |
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Incident Management Features
Audit Trail
Supported
Corrective Actions (CAPA)
Supported
Disaster Recovery
Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Supported
Safety Management
Supported
Task Management
Supported
Ticket Management
Supported
Audit Features
Alerts / Notifications
Not Supported
Audit Planning
Not Supported
Compliance Management
Supported
Dashboard
Supported
Exceptions Management
Not Supported
Forms Management
Not Supported
Issue Management
Not Supported
Mobile Access
Not Supported
Multi-Year Planning
Not Supported
Risk Assessment
Not Supported
Workflow Management
Supported
Business Continuity Features
Backup Log
Not Supported
Backup Scheduling
Supported
Compression
Not Supported
Continuous Backup
Not Supported
Encryption
Not Supported
Incremental Backup
Not Supported
Local Server Options
Not Supported
Multiple System Support
Not Supported
Remote Server Options
Not Supported
Secure Data Storage
Not Supported
Web Access / Restoration
Not Supported
Computer Security Features
Anti Spam
Not Supported
Antivirus
Not Supported
Audit Trail
Supported
Compliance Management
Supported
Database Security Audit
Not Supported
File Access Control
Not Supported
Financial Data Protection
Not Supported
Maintenance Scheduling
Not Supported
Real Time Monitoring
Not Supported
Security Event Log
Not Supported
Virus Definition Update
Not Supported
Vulnerability Protection
Not Supported
Cybersecurity Features
AI / Machine Learning
Supported
Behavioral Analytics
Not Supported
Endpoint Management
Not Supported
Incident Management
Supported
IOC Verification
Not Supported
Tokenization
Not Supported
Vulnerability Scanning
Not Supported
Whitelisting / Blacklisting
Not Supported
IT Service Features
Contract Management
Not Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Management
Supported
Release Management
Not Supported
Self Service Portal
Not Supported
Service Catalog
Not Supported
Service Reporting
Not Supported
Ticket Management
Supported
Productivity Features
Collaboration
Supported
Database Creation
Not Supported
Document Creation
Not Supported
File Sharing
Not Supported
Notes Management
Not Supported
Office Suite
Not Supported
Presentation Tools
Not Supported
Project Management
Supported
Task Management
Supported
Team Chat
Supported
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Incident Management Features
Audit Trail
Supported
Corrective Actions (CAPA)
Not Supported
Disaster Recovery
Supported
Incident Reporting
Supported
IT Incident Management
Not Supported
OSHA Compliance
Not Supported
Root-Cause Diagnosis
Supported
Safety Management
Supported
Task Management
Supported
Ticket Management
Supported
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Integrations
BlueJeans
Supported
Cisco Webex
Supported
Datadog
Supported
Jira Service Management
Supported
Lifesize
Supported
Microsoft Entra ID
Supported
Microsoft Teams
Supported
New Relic
Supported
Okta
Supported
PagerDuty
Supported
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Integrations
BlueJeans
Not Supported
Cisco Webex
Not Supported
Datadog
Not Supported
Jira Service Management
Not Supported
Lifesize
Not Supported
Microsoft Entra ID
Not Supported
Microsoft Teams
Not Supported
New Relic
Not Supported
Okta
Not Supported
PagerDuty
Not Supported
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