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About

Exercise.com is an all-in-one platform powering the next generation of fitness businesses. The Exercise.com platform includes everything you need to manage your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps designed specifically for fitness businesses. Use our software to sell workouts, group challenges, livestreams, and more. Effortlessly log workouts, conduct digital assessments and create custom workouts in a fraction of the time you thought possible. Acquire, nurture, and retain clients with full CRM and lifecycle management capabilities. Delight your clients with Exercise.com.

About

Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Exercise.com's fitness businesses software platform is ideal for fitness professionals, gyms, fitness studios, CrossFit gyms, sports performance gyms, personal training businesses, and wellness centers.

Audience

Gym managers and businesses in search of a gym management solution to handle all their fitness management needs and requirements

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$239.00/month
Free Version
Free Trial

Pricing

$99.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.2 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • One of the biggest upsides has been working with Abbie. She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient.
  • I went from a nightmare of a billing company to Exercise.com. The difference has been life changing as a business owner. The upgrades and features are awesome! But, more importantly, the staff has been top notch. They have worked very closely with me every single step of the way throughout the migration process. They quickly answer any questions that I have and provide me with helpful tips to optimize the platform use. I can't say enough good things about this crew! A special shout out to Abbie and Sage for all your hard work. Thank you so much!!!
  • Sage is the BEST!
  • The BEST customer support. Tons of features that you can not find anywhere else. White Labelling is a huge bonus!
  • Sage and Abbie from Exercise.com have been nothing but helpful.

Cons

  • One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly.
  • There is nothing that I did not like about Exercise.com.
  • N/A.
  • The price can be a shock at first but once you dive in you realize it is worth every penny and then some.
  • Having to pay for 6-12 months up front but it helps monthly cash flow.

Pros from Real Users

Pros

  • Customer Service is extremely helpful ALL the time for me. Larry is also top notch at answering after hours and adapting to all of my request. If their system doesn't have something you need, their team will certainly try to build it on the backend or help you adjust to make it work. I have worked with several gym software providers and have not found anyone as good. Their... Texting / auto bill / 24hr door operation / price / etc. . . . Simply can not be beat.
  • ShapeNet is a highly customizable software than can manage just about every component of your gym. You can integrate it with a variety of other systems such as a POS, door systems, etc. It's your one stop shop for running a gym. There was a steep learning curve, but that is to be expected as there are many specific fields and nuances that must be touched on when running a business. However, after just a couple months I more or less became a master! Additionally, some of the best customer service I have ever received. If I have an issue, they fix it. Shout out to Cathy and Veronica!
  • We've been using ShapeNet software for our fitness business operations for the past seventeen years. Since we started, it's been the cornerstone of our operations and has significantly improved our efficiency and overall client management. We use ShapeNet to manage client interactions (SMS, email, etc), scheduling, and billing processes. It allows us to schedule appointments, track trainer productivity and run robust reports. This in turn has helped us improve our personal training staff's productivity and customer retention rates. The customer support team at ShapeNet is outstanding. They are responsive, knowledgeable, and always ready to assist with any queries or technical issues we encounter. We would highly recommend ShapeNet to any fitness club looking to streamline their operations.
  • Easy to implement and efficient. With our business growing over the past 9 years we needed to find a software that allowed us to cater to all our business needs.
  • We don't use Shapenet for any billing so they worked with us by customizing the system to work in a way we need it to.
  • Easy to learn. Staff is super responsive. Improvements made every year. Reporting is excellent. Automatic functions have saved me time.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Exercise.com
Founded: 2008
United States
www.exercise.com

Company Information

ShapeNet
Founded: 2002
United States
www.shapenetsoftware.com

Alternatives

Alternatives

Gym Assistant

Gym Assistant

Bio-Logic Inc.
Compete Club Management

Compete Club Management

Jonas Fitness, Inc.
Halo Fitness Cloud

Halo Fitness Cloud

Life Fitness

Categories

Categories

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Gym Management Features

Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Email Campaign Management
Employee Scheduling
Membership Management
Online Booking
Payment Processing
Waiver Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Parks and Recreation Features

Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management

Integrations

Any.do
Brivo
Constant Contact
Edge
Gmail
Google Calendar
Google Sheets
HubSpot Customer Platform
Keap
Kit
Microsoft Outlook
Mindbody
Shopify
Stripe
Stripe Billing
SurveyMonkey
Trainerize
Vimeo Livestream
Zapier
Zoom

Integrations

Any.do
Brivo
Constant Contact
Edge
Gmail
Google Calendar
Google Sheets
HubSpot Customer Platform
Keap
Kit
Microsoft Outlook
Mindbody
Shopify
Stripe
Stripe Billing
SurveyMonkey
Trainerize
Vimeo Livestream
Zapier
Zoom
Claim Exercise.com and update features and information
Claim Exercise.com and update features and information