Gym Assistant

Gym Assistant

Bio-Logic Inc.
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About

Exercise.com is an all-in-one platform powering the next generation of fitness businesses. The Exercise.com platform includes everything you need to manage your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps designed specifically for fitness businesses. Use our software to sell workouts, group challenges, livestreams, and more. Effortlessly log workouts, conduct digital assessments and create custom workouts in a fraction of the time you thought possible. Acquire, nurture, and retain clients with full CRM and lifecycle management capabilities. Delight your clients with Exercise.com.

About

Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts-you own it. Simple, powerful and affordable.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Exercise.com's fitness businesses software platform is ideal for fitness professionals, gyms, fitness studios, CrossFit gyms, sports performance gyms, personal training businesses, and wellness centers.

Audience

Gyms, fitness centers, athletic clubs, boxing, martial arts, personal training, swim centers, parks and recreation centers, wellness studios, health clubs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$239.00/month
Free Version
Free Trial

Pricing

$780.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • One of the biggest upsides has been working with Abbie. She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient.
  • I went from a nightmare of a billing company to Exercise.com. The difference has been life changing as a business owner. The upgrades and features are awesome! But, more importantly, the staff has been top notch. They have worked very closely with me every single step of the way throughout the migration process. They quickly answer any questions that I have and provide me with helpful tips to optimize the platform use. I can't say enough good things about this crew! A special shout out to Abbie and Sage for all your hard work. Thank you so much!!!
  • Sage is the BEST!
  • The BEST customer support. Tons of features that you can not find anywhere else. White Labelling is a huge bonus!
  • Sage and Abbie from Exercise.com have been nothing but helpful.

Cons

  • One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly.
  • There is nothing that I did not like about Exercise.com.
  • N/A.
  • The price can be a shock at first but once you dive in you realize it is worth every penny and then some.
  • Having to pay for 6-12 months up front but it helps monthly cash flow.

Pros from Real Users

Pros

  • Easy to use, Timely updates and upgrades, Great customer service and prompt response time Provides everything we’ve needed in a Club management software for over 19 years.
  • Ease of use, customer support, fob integrated software, costs vs other products on the market, software updates, product improvements.
  • The ease at which everything is integrated: auto-door, all hardware needed, monthly dues processing, reporting is fantastic, ease of set-up and modification to system. CUSTOMER SERVICE IS SUPERIOR.
  • First and foremost is customer service. Though Gym Assistant is a good product on its own. When problems arise who is there to help? Problems are few but when they arise Gym Assistant’s customer service has always solved them quickly and to my satisfaction.
  • Cost effective for small business. Easy to use. Ease to train others how to use. Love the Mobile alerts with the last upgrade.
  • We chose Gym Assistant for the "KISS" (Keep it simple - - -) The other software products we reviewed had way too many options just like the old VCR. We have been open now 7 years, are very profitable, and our members love the simplicity of "swipe your card, and it is all done". Billing, records, reports, delinquency are all great!
  • - constant upgrades - automated billing - automated text messages to denied access members WITH a link to update their payment information. Takes care of having to call members to get their payment - simple, but effective software
  • Its easy to use, helps make job easier. Able to retrieve reports needed for daily, weekly and monthly revenue.
  • Gym Assistant is user friendly and keeps track of what we need. We have used it since 2014! Tech support is great.
  • I opened my gym 7 years ago and wasn’t sure how to start or what program to use. I found Gym Assistant and it’s been a cake walk since day 1 working with them all. The team is amazing and always helpful. I even got some personal cell numbers for emergencies which also is a nice security blanket. Highly recommend

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Exercise.com
Founded: 2008
United States
www.exercise.com

Company Information

Bio-Logic Inc.
Founded: 1989
United States
www.gymassistant.com

Alternatives

Alternatives

Halo Fitness Cloud

Halo Fitness Cloud

Life Fitness

Categories

Categories

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Club Management Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Gym Management Features

Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Client Portal
Email Campaign Management
Employee Scheduling
Membership Management
Online Booking
Payment Processing
Waiver Management

Membership Management Features

Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management

Martial Arts Features

Attendance Management
Class Management
Event Management
Online Registration
Rank Management
Scheduling
Student Management

Parks and Recreation Features

Billing & Invoicing
Check-in / Check-Out
Child Care
Contract Management
Employee Management
Event Management
Facility Management
League / Team Management
Membership Management
Registration Management
Rental Management

Integrations

ActiveCampaign
Cloudbeds
Cognito Forms
Desktop.com
Freshdesk
HubSpot CRM
Intercom
Kit
Microsoft Outlook
MoonClerk
Refersion
Shopify
SignRequest
Slack
Stripe
Stripe Billing
Trello
Webflow
Wufoo
Zoom Webinars

Integrations

ActiveCampaign
Cloudbeds
Cognito Forms
Desktop.com
Freshdesk
HubSpot CRM
Intercom
Kit
Microsoft Outlook
MoonClerk
Refersion
Shopify
SignRequest
Slack
Stripe
Stripe Billing
Trello
Webflow
Wufoo
Zoom Webinars
Claim Exercise.com and update features and information
Claim Exercise.com and update features and information