Gym Assistant

Gym Assistant

Bio-Logic Inc.
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About

Exercise.com is an all-in-one platform powering the next generation of fitness businesses. The Exercise.com platform includes everything you need to manage your fitness studio, gym, personal training business, or wellness center through our custom-branded web and mobile apps designed specifically for fitness businesses. Use our software to sell workouts, group challenges, livestreams, and more. Effortlessly log workouts, conduct digital assessments and create custom workouts in a fraction of the time you thought possible. Acquire, nurture, and retain clients with full CRM and lifecycle management capabilities. Delight your clients with Exercise.com.

About

Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts-you own it. Simple, powerful and affordable.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Exercise.com's fitness businesses software platform is ideal for fitness professionals, gyms, fitness studios, CrossFit gyms, sports performance gyms, personal training businesses, and wellness centers.

Audience

Gyms, fitness centers, athletic clubs, boxing, martial arts, personal training, swim centers, parks and recreation centers, wellness studios, health clubs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$239.00/month
Free Version Supported
Free Trial Not Supported

Pricing

$780.00/one-time
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • One of the biggest upsides has been working with Abbie. She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient.
  • I went from a nightmare of a billing company to Exercise.com. The difference has been life changing as a business owner. The upgrades and features are awesome! But, more importantly, the staff has been top notch. They have worked very closely with me every single step of the way throughout the migration process. They quickly answer any questions that I have and provide me with helpful tips to optimize the platform use. I can't say enough good things about this crew! A special shout out to Abbie and Sage for all your hard work. Thank you so much!!!
  • Sage is the BEST!
  • The BEST customer support. Tons of features that you can not find anywhere else. White Labelling is a huge bonus!
  • Sage and Abbie from Exercise.com have been nothing but helpful.

Cons

  • One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly.
  • There is nothing that I did not like about Exercise.com.
  • N/A.
  • The price can be a shock at first but once you dive in you realize it is worth every penny and then some.
  • Having to pay for 6-12 months up front but it helps monthly cash flow.

Pros & Cons from Real Users

Pros

  • Easy to use, Timely updates and upgrades, Great customer service and prompt response time Provides everything we’ve needed in a Club management software for over 19 years.
  • Ease of use, customer support, fob integrated software, costs vs other products on the market, software updates, product improvements.
  • The ease at which everything is integrated: auto-door, all hardware needed, monthly dues processing, reporting is fantastic, ease of set-up and modification to system. CUSTOMER SERVICE IS SUPERIOR.
  • First and foremost is customer service. Though Gym Assistant is a good product on its own. When problems arise who is there to help? Problems are few but when they arise Gym Assistant’s customer service has always solved them quickly and to my satisfaction.
  • Cost effective for small business. Easy to use. Ease to train others how to use. Love the Mobile alerts with the last upgrade.

Cons

  • I would like to see the addition of a class management application, that could track class reservations, attendance and revenue.
  • I can't really say I have any cons. If anything, the software lacks CRM capabilities BUT I cannot complain due to the low cost for the software platform. Majority of the other gym software companies charge exorbitant fees for similar software with CRM capabilities.
  • Nothing. Any glitches I have had are directly related to my lack of tech skills. Quickly addressed by the support team.
  • It would be nice to be able to text members concerning the status of their memberships. Automatically would even be more advantageous. Missed payments, past due accounts, expired credit cards. Reports will provide the info but not the results.
  • While support is always helpful, I find that waiting for someone to get to work in California a bit inconvenient. At times messages pop up on assistant that are errors due to upgrades and nobody tells you about it- makes you wonder if theres a system problem in your business.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Exercise.com
Founded: 2008
United States
www.exercise.com

Company Information

Bio-Logic Inc.
Founded: 1989
United States
www.gymassistant.com

Alternatives

Alternatives

Halo Fitness Cloud

Halo Fitness Cloud

Life Fitness

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Personal Trainer Supported

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Not Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Supported
Fitness Assessments Supported
Fitness Plan Supported
Nutrition Program Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Not Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Not Supported
Membership Management Supported
Online Booking Not Supported
Payment Processing Supported
Waiver Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Martial Arts Features

Attendance Management Supported
Class Management Not Supported
Event Management Not Supported
Online Registration Not Supported
Rank Management Not Supported
Scheduling Not Supported
Student Management Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Facility Management Not Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Not Supported
Rental Management Not Supported

Integrations

Acuity Scheduling Supported
ClickFunnels Supported
Cognito Forms Supported
Copper Supported
Freshdesk Supported
Google Analytics Supported
Google Calendar Supported
Google Forms Supported
Kit Supported
Microsoft Outlook Supported
MoonClerk Supported
SignRequest Supported
Stripe Supported
Stripe Billing Supported
Vimeo Supported
WooCommerce Supported
Wufoo Supported
Zapier Supported
Zoom Supported
Zoom Webinars Supported

Integrations

Acuity Scheduling Not Supported
ClickFunnels Not Supported
Cognito Forms Not Supported
Copper Not Supported
Freshdesk Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Forms Not Supported
Kit Not Supported
Microsoft Outlook Not Supported
MoonClerk Not Supported
SignRequest Not Supported
Stripe Not Supported
Stripe Billing Not Supported
Vimeo Not Supported
WooCommerce Not Supported
Wufoo Not Supported
Zapier Not Supported
Zoom Not Supported
Zoom Webinars Not Supported
Claim Exercise.com and update features and information
Claim Exercise.com and update features and information
Claim Gym Assistant and update features and information
Claim Gym Assistant and update features and information