Exeechain Fidly

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Exeechain:

About

Exeechain is AI-native customer success software for B2B SaaS teams: churn prediction, customer health scores and failed payment recovery in one platform. Every account is scored daily from 0 to 100, the three risk drivers behind each score are named in plain English, and the save email is drafted from that customer's own history and sent under your approval. When a card fails, a recovery sequence runs and stops the moment the payment clears. Signals from Stripe, Salesforce, HubSpot, Intercom, Zendesk, Mixpanel and Slack feed one health score. Also: retention playbooks, revenue forecasting timed to real renewal dates, QBR automation written from account data, AI Copilot, champion tracking. Free tier runs the entire product on a sample book. Paid from $299/mo (150 customers), $999/mo (500), $2,999/mo (2,000), Enterprise from $5,900/mo. About 80% cheaper than Gainsight at the median published deal. No implementation fee, month to month.
Fidly:

About

Fidly is a cloud-based customer success platform for B2B companies with recurring customer relationships, including SaaS providers, accounting firms, agencies, consultancies, and other service businesses. Teams define one-time customer journey stages and recurring routines with deadlines; Fidly checks progress daily and organizes a priority queue showing which accounts are due or overdue and why. The platform also includes team tasks, NPS and CSAT surveys, a daily 0–100 customer health score, AI summaries and analysis of survey comments and customer meetings, and an AI chat assistant for questions about customer accounts. Customers can be added manually or by spreadsheet, while product-usage data can be sent through the Pixel, REST API, or Zapier. The health score combines usage, adoption, financial, stability, and relationship signals, while the priority queue helps teams decide which account to address first.
Exeechain:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fidly:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Exeechain:

Audience

RevOps teams, Account Managers, sales leaders managing renewals, Customer Success Managers (CSMs), VP / Head of Customer Success, Customer Success Operations, SaaS Founders running CS themselves, CEOs of early-to-mid stage SaaS, CFOs tracking NRR and revenue retention, Data teams wanting pre-built churn models, Product teams tracking feature adoption signals, Startups ($500K–$2M ARR) outgrowing spreadsheets, Growth-stage SaaS ($2M–$50M ARR) needing automation, Mid-market B2B SaaS replacing Gainsight/ChurnZero
Fidly:

Audience

B2B companies with recurring revenue, including SaaS providers, accounting firms, agencies, and other subscription-service businesses with customer success or account management teams.
Exeechain:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Fidly:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Exeechain:

API

Offers API Supported
Fidly:

API

Offers API Supported
Exeechain:

Screenshots and Videos

No images available
Fidly:

Screenshots and Videos

No images available
Exeechain:

Pricing

$299/month
Free: the entire product on a sample dataset, $0. Shield: $299/month, up to 150 customers. Multiplier: $999/month, up to 500 customers. Command: $2,999/month, up to 2,000 customers. Enterprise: from $5,900/month, unlimited. Prices are per workspace, not per user. Month to month, annual billing optional, no implementation fee. Extra capacity on Multiplier: $149 per 100 customers.
Free Version Supported
Free Trial Not Supported
Fidly:

Pricing

R$297/month
Start is R$297/month for up to 100 customers; Essencial is R$597/month for up to 300; Profissional is R$997/month for up to 1,000; Escala starts at R$1,294/month for larger portfolios. Extra users are R$10/month; annual billing gives two months free. A 30-day free trial is offered on all plans.
Free Version Not Supported
Free Trial Supported
Exeechain:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fidly:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Exeechain:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Fidly:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Exeechain:

Company Information

Exeechain
Founded: 2025
Nepal
exeechain.com
Fidly:

Company Information

Fidly
Founded: 2026
Brazil
fidly.com.br
Exeechain:

Alternatives

Fidly:

Alternatives

Exeechain:
SuccessGuardian

SuccessGuardian

5.0 out of 5 stars
Fidly:
SuccessGuardian

SuccessGuardian

5.0 out of 5 stars
Exeechain:
Fidly:
Exeechain:
Fidly:
Supportbench

Supportbench

4.9 out of 5 stars
Exeechain:
Fidly:
Freshsuccess

Freshsuccess

Freshworks
Exeechain:

Categories

Fidly:

Categories

Customer Success Supported
Exeechain:

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported
Exeechain:

Integrations

HubSpot CRM Supported
Stripe Supported
Zendesk Supported
Intercom Supported
Make Not Supported
Mixpanel Supported
Salesforce Supported
Slack Supported
Zapier Not Supported
Fidly:

Integrations

HubSpot CRM Supported
Stripe Supported
Zendesk Supported
Intercom Not Supported
Make Supported
Mixpanel Not Supported
Salesforce Not Supported
Slack Not Supported
Zapier Supported
Exeechain:
Claim Exeechain and update features and information
Claim Exeechain and update features and information
Fidly:
Claim Fidly and update features and information
Claim Fidly and update features and information