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About

Exact Payments develops and delivers easy-to-integrate and highly scalable payments technology for SaaS companies to seamlessly embed payment flows into their software and activate a new, high-margin revenue stream. With Exact’s PayFac-as-a-Service solution, SaaS providers build frictionless buying journeys that enhance customer experience, improve retention, and increase the lifetime value of a customer by as much as 5x. Today, Exact processes nearly 1 billion transactions annually for prominent customers, including Chase, Ordway, Cineplex, Allianz, Levi’s, and Carfax. Exact is integrated with leading processors in the US and Canada, including Elavon, Fiserv, Global Payments/TSYS, Chase Canada, and Moneris. Our payment solutions are designed for performance and reliability, supporting over 10,000 merchant clients and delivering 99.99% uptime availability with transaction response times of less than 1 second.

About

PCI Pal is cloud software for securing payments and sensitive information during customer interactions handled by contact centers, digital channels, and conversational AI. It lets customers enter payment details through keypad or speech capture and secure digital payment links, while helping agents avoid exposure to card data. The platform also supports customer authentication and protection of sensitive information across assisted and automated journeys. Organizations can connect it with existing communications and payment systems, so payment service providers continue processing transactions while PCI Pal helps protect the interaction. It is designed for businesses and public-sector organizations whose customer-facing teams collect payments or sensitive data by voice, chat, or other digital channels.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software-as-a-Service businesses

Audience

Businesses and public-sector organizations with customer-facing teams that collect payments or handle sensitive information through contact centers, digital channels, or conversational AI.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Always free for everyone. No subscription fees, ever. Share in the revenue from payments processed on your platform.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Their product works well. Anytime I have had to contact Exact Payments Support, I have had a very fast and personable reply. I have never had a bad experience with them.
  • I like using Exact Payments system to process my credit cards. I'm impressed with the speed of processing authorizations, accuracy of banking deposits & customer support. Definitely satisfied to have Exact as my credit card processor.
  • Anna answered the call right away when I called and helped me when I was locked out of the system after an update. After a follow up email I was back in the system and back to work.
  • I would like to thank Richard, and the staff at Exact Payments. I have been dealing with your company for several years now, but I would like to make others aware of what a pleasure it is to do business with you. There has never been a time that I have contacted you, that you have not responded with professionalism, friendliness and accommodation. You have even answered the phone on a Saturday to help me get in to my account. I thank you for being a business I appreciate dealing with.
  • I like the ability to see the reports - transactions in real time. I also like to be able to issue credits if there was an issue. Fast and reliable transaction processing. Timely and knowledgeable support. Easy integration.

Cons

  • I do not currently have any complaints about Exact Payments.
  • Really kind find anything negative about using this service.
  • There were no cons with this, the issues was dealt with right away
  • None at all. They have never disappointed me with their service to me as a customer.
  • Nothing specific comes to mind but keeping up with technology needs to be a priority.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Exact Payments
Founded: 1999
United States
www.exactpay.com

Company Information

PCI Pal
Founded: 1999
United Kingdom
www.pcipal.com

Alternatives

Alternatives

Categories

Categories

Embedded Payments Supported
Payment Processing Supported
PCI Compliance Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Not Supported
Debit Card Support Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Not Supported
Recurring Billing Supported
Signature Capture Not Supported

Payment Gateways Features

ACH / eCheck support Supported
Buyer Authentication Supported
Credit / Debit Support Supported
Customer Information Storage Supported
Fraud Prevention Supported
Invoicing Supported
Multi-Currency Supported
PCI Compliance Supported
Point-of-Sale (POS) Supported
Recurring Billing / Subscriptions Supported
Reporting / Analytics Supported

Recurring Billing Features

Customer Portal Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Not Supported
Invoice History Supported
Multi-Currency Supported
Multi-Period Recurring Billing Supported
Payment Processing Supported
Recurring Donations Supported
Subscription Billing Supported

Subscription Management Features

Cancellation Management Not Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Supported
Revenue Recognition Supported
Revenue Recovery Tools Not Supported
Self Service Portal Not Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Integrations

8x8 Contact Center Not Supported
Amazon Supported
Amazon Connect Not Supported
American Express Go Supported
Apple Pay Supported
Chase Merchant Services Supported
Cybersource Supported
Elavon Supported
Fiserv Supported
Google Pay Supported
NiCE CXone Mpower Not Supported
Okta Supported
PayFacto Supported
Plaid Supported
Stoplight Supported
Trulioo Supported
Veracode Supported
Visa Click to Pay Supported
Visa Token Service Supported
Zoom Contact Center Not Supported

Integrations

8x8 Contact Center Supported
Amazon Not Supported
Amazon Connect Supported
American Express Go Not Supported
Apple Pay Not Supported
Chase Merchant Services Not Supported
Cybersource Not Supported
Elavon Not Supported
Fiserv Not Supported
Google Pay Not Supported
NiCE CXone Mpower Supported
Okta Not Supported
PayFacto Not Supported
Plaid Not Supported
Stoplight Not Supported
Trulioo Not Supported
Veracode Not Supported
Visa Click to Pay Not Supported
Visa Token Service Not Supported
Zoom Contact Center Supported
Claim Exact Payments and update features and information
Claim Exact Payments and update features and information
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Claim PCI Pal and update features and information