Everest 7Lynk Software
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FrontizoCFCS Cloud Solutions
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Related Products
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About
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website.
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About
Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation.
Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Everest caters to a plethora of verticals that include food, healthcare, manufacturing, and financial services.
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Audience
Businesses with field service operations needing a secure, scalable platform to manage customer complaints, engineer activities, and maintenance workflows efficiently.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$30/month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLynk Software
Founded: 1970
United States
www.lynksoftware.com
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Company InformationCFCS Cloud Solutions
Founded: 2000
India
www.cfcs.co.in/
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Categories |
Categories |
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Complaint Management Features
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
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Integrations
No info available.
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Integrations
No info available.
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