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About

We bust silos by bringing modern technology and insights to teams that want to treat every donor like a person, not a number, and connect their passions to purpose โ€” every single time. By connecting your database with insights from across the web, EverTrue delivers the most information about every constituent in a mobile, easy-to-use fundraising platform. Itโ€™s more important than ever to activate your donor base through the annual fund. Done right, itโ€™s the foundation of a healthy, growing, and sustainable fundraising system that will keep the whole organization on track for years to come. One-size-fits-all email blasts arenโ€™t getting it done anymore. But with access to TrueView, segmentation has never been simpler, making it incredibly easy to create and target outreach based on donor interests, engagement, giving history and more.

About

TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Donation Management platform for businesses

Audience

Businesses, contact centers, and higher education

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$79.00/month
Pay as you go - no monthly fee
Small business - $99 per month
Business pro - $375 per month
Enterprise - $899 per month
Custom Enterprise - $2499 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.6 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app.
  • It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users.
  • * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team.
  • It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported.
  • Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service

Cons

  • There is no such con of the TrueDialog but they should move their price to a more reasonable section.
  • It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages.
  • * No big drawbacks as compared to other services with same features.
  • It worked great for me. Nothing to share about cons.
  • Provisioning shortcodes can be slow due to carrier approvals

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

EverTrue
Founded: 2010
United States
www.evertrue.com

Company Information

TrueDialog
Founded: 2011
United States
truedialog.com

Alternatives

Alternatives

Agilon One

Agilon One

Agilon
Bloomerang CRM

Bloomerang CRM

Bloomerang

Categories

Categories

Alumni Management Supported
Customer Service Supported
Higher Education Supported
Mobile Marketing Supported
Registration Supported
SMS Marketing Supported

Alumni Management Features

Event Management Not Supported
Fundraising Management Supported
Jobs Board Not Supported
Mailing List Management Not Supported
Member Accounts Not Supported
Member Communities Supported
Member Directory Supported
Member Portal Not Supported
Membership Management Not Supported
Website Management Not Supported

Higher Education Features

Admissions Management Not Supported
Alumni Management Supported
Assessment Management Not Supported
Curriculum Management Not Supported
Faculty / Staff Management Not Supported
Financial Aid Management Not Supported
Fundraising Management Supported
Housing Management Not Supported
Scheduling Not Supported
Student Information / Records Not Supported
Student Portal Not Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Not Supported
Event Management Not Supported
Gift Management Supported
Grant Management Not Supported
In-Kind Donations Not Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Not Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Not Supported

Fundraising Features

Alumni Management Supported
Auction Management Not Supported
Campaign Management Supported
Contribution Tracking Not Supported
CRM Not Supported
Donor Management Supported
Event Management Not Supported
Gift Matching Management Not Supported
Grant Management Not Supported
Membership Management Not Supported
Mobile Giving Supported
Payment Processing Not Supported
Pledge Management Not Supported
Prospect Management Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Not Supported

Alumni Management Features

Event Management Supported
Fundraising Management Supported
Jobs Board Supported
Mailing List Management Supported
Member Accounts Supported
Member Communities Supported
Member Directory Supported
Member Portal Not Supported
Membership Management Supported
Website Management Not Supported

Higher Education Features

Admissions Management Supported
Alumni Management Supported
Assessment Management Not Supported
Curriculum Management Not Supported
Faculty / Staff Management Not Supported
Financial Aid Management Supported
Fundraising Management Supported
Housing Management Not Supported
Scheduling Supported
Student Information / Records Not Supported
Student Portal Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Registration Features

Activity Registration Supported
Attendance Management Not Supported
Badge Management Not Supported
Calendar Management Not Supported
Class Registration Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Not Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Not Supported
Payment Processing Not Supported
Refund Automation Not Supported
Self Check-In Not Supported
Surveys & Feedback Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Adobe Marketo Engage Not Supported
Eloqua Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Not Supported
Nexus Not Supported
Salesforce Not Supported
ShapeNet Not Supported
Velocify Not Supported
Windfall Supported

Integrations

Adobe Marketo Engage Supported
Eloqua Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Supported
Nexus Supported
Salesforce Supported
ShapeNet Supported
Velocify Supported
Windfall Not Supported
Claim EverTrue and update features and information
Claim EverTrue and update features and information
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Claim TrueDialog and update features and information