Illusions

Illusions

Illusions Online
Everhelp Illusions

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Everhelp:

About

Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds. Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
Illusions:

About

With over 20 years of experience meeting the needs of the travel industry across five continents, and winner of numerous travel technology awards, Illusions is a global leader in supplying its enterprise systems to Tour Operators, Travel Agents and Destination Management Companies. Illusions Online was established in 1997 by entrepreneur Faisal Memon, to modernise and automate the complex task of creating, distributing and delivering dynamically packaged travel and destination activities. In 2010, Illusions saw an opportunity to make the hotel, tour, transfer and package data it holds available to its own clients and third parties to trade (book), effectively creating the first on-line global B2B market place for land-based travel, named iWTX. Since its inception, iWTX has transformed into a worldwide distribution platform for leading global hotel chains, who are pushing both static and dynamic inventory to the iWTX extended network of travel industry buyers.
Everhelp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Illusions:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Everhelp:

Audience

Organizations looking for a powerful Customer service solution
Illusions:

Audience

Airlines and hospitality businesses searching for a solution to improve and manage all their operations
Everhelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Illusions:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Everhelp:

API

Offers API Not Supported
Illusions:

API

Offers API Not Supported
Everhelp:

Screenshots and Videos

No images available
Illusions:

Screenshots and Videos

Everhelp:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Illusions:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Everhelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Illusions:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Everhelp:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Illusions:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported
Everhelp:

Company Information

Everhelp
Founded: 2021
Poland
www.ever-help.com
Illusions:

Company Information

Illusions Online
Founded: 1997
United Arab Emirates
www.illusions-online.com
Everhelp:

Alternatives

Illusions:

Alternatives

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Everhelp:
Belkins

Belkins

5.0 out of 5 stars
Illusions:
GP Travel Enterprise

GP Travel Enterprise

GP Solutions
Everhelp:
Illusions:
Everhelp:
Illusions:
RezG-Package

RezG-Package

Rezgateway
Everhelp:
Clientshare

Clientshare

5.0 out of 5 stars
Illusions:
Comingo

Comingo

Peleg
Everhelp:

Categories

Customer Service Supported
Illusions:

Categories

Tour Operator Supported
Travel Agency Supported
Illusions:

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Travel Agency Features

Central Reservation System Supported
Customer Database Supported
Flight Booking Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Supported
Single / Group Reservations Supported
Everhelp:

Integrations

No info available.
Illusions:

Integrations

No info available.
Everhelp:
Claim Everhelp and update features and information
Claim Everhelp and update features and information
Illusions:
Claim Illusions and update features and information
Claim Illusions and update features and information