IllusionsIllusions Online
|
||||||
Related Products
|
||||||
About
Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds.
Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
|
About
With over 20 years of experience meeting the needs of the travel industry across five continents, and winner of numerous travel technology awards, Illusions is a global leader in supplying its enterprise systems to Tour Operators, Travel Agents and Destination Management Companies. Illusions Online was established in 1997 by entrepreneur Faisal Memon, to modernise and automate the complex task of creating, distributing and delivering dynamically packaged travel and destination activities. In 2010, Illusions saw an opportunity to make the hotel, tour, transfer and package data it holds available to its own clients and third parties to trade (book), effectively creating the first on-line global B2B market place for land-based travel, named iWTX. Since its inception, iWTX has transformed into a worldwide distribution platform for leading global hotel chains, who are pushing both static and dynamic inventory to the iWTX extended network of travel industry buyers.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Organizations looking for a powerful Customer service solution
|
Audience
Airlines and hospitality businesses searching for a solution to improve and manage all their operations
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and VideosNo images available
|
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationEverhelp
Founded: 2021
Poland
www.ever-help.com
|
Company InformationIllusions Online
Founded: 1997
United Arab Emirates
www.illusions-online.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Tour Operator Features
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Travel Agency Features
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations
|
||||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|